Email Notification

Discussion in 'ESET NOD32 Antivirus' started by guest, Jan 3, 2008.

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  1. guest

    guest Guest

    Hi All,

    I have NOD32 Antivirus 3.0 configured to "Send event notifications by email" but when I get these emails they are incomplete with unresolved variables.

    For example I run the Eicar test file and when I get the email it has a blank body with just "%s: Threat Alert" as the subject line.

    Also, nothing shows up in the Threat Alert column within RAC.

    Thanks
     
  2. rcash

    rcash Registered Member

    Joined:
    Dec 5, 2007
    Posts:
    56
    I have the same issue with the subject line.
    However the body of the message is ok:


    Subject: %s: Threat alert

    Body:
    1/4/2008 12:03:16 PM - Module HTTP filter - Threat Alert triggered on computer computername: http://www.eicar.org/download/eicar.com.txt contains Eicar test file.
     
  3. guest

    guest Guest

    The body text appears when another workstation sends a notification. From my own workstation it is blank.

    Come on ESET its just an email, it should work.
     
  4. Bubba

    Bubba Updates Team

    Joined:
    Apr 15, 2002
    Posts:
    11,271
    Hello guest,

    If you look in Tools\Alerts and notifications and select Edit format, do you show a period at the end of %VirusName% in the threat warning message area ?

    When attempting this and after process of elimination, when I removed the period I then started receiving the Threat notifications and previous blank body was replaced with what rcash is showing above.

    Initially I started by placing only the variables in the Message format area.... %TimeStamp%%Scanner%%ComputerName%%InfectedObject%%VirusName%....removing all the rest of the text.

    I then started receiving something in the body of my notification e-mails, which was everything inside of each variable. Eventually all was well after placing everything else back except the period.

    This may not be your problem but I now am receiving notifications with the period removed and I Thank You for bringing it up.

    Bubba
     
  5. evvivame

    evvivame Registered Member

    Joined:
    May 19, 2007
    Posts:
    23
    Hi !
    This my configuration:
    a lot PC for the users (as Clients) an one Server (as System Admin).
    All PC are connected via wan.
    When NOD32 found a virus on a Client, i would like send a notification (email) to Sys Admin.
    On the windows " Alerts and notifications" i don't see where i must setting the Admin's email :oops:

    Someone can me help ?

    Thanks
    Luciana
     
  6. Banger696

    Banger696 Registered Member

    Joined:
    Sep 6, 2006
    Posts:
    274
    Hi I think the %s variable was fixed in the latest version and possibly other errors 3....642. Not sure about the server portion as I haven't got that to test.
     
  7. evvivame

    evvivame Registered Member

    Joined:
    May 19, 2007
    Posts:
    23
    After update to ESET V3.0.652, i need,again, help about this post
    Someone can me help??
    Thanks
    Luciana
     
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