I frequently get emails such as the one below from my AV clients: It seems to come primarily from the laptops I have on site. All systems are XP 32-bit running 3.0.566.0, and ERA is running on a Windows 2003 server. I haven't seen anything in the configuration that allows the messages to be configured, so I assume they must be hardcoded somewhere. I've been getting these for quite a while now, sometimes more frequently than others; I just haven't had the opportunity until now to look into it. Any thoughts?