Email based HTML/Iframe.B.Gen virus

Discussion in 'ESET NOD32 Antivirus' started by thenoble06, Oct 29, 2009.

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  1. thenoble06

    thenoble06 Registered Member

    Joined:
    Aug 15, 2006
    Posts:
    25
    Hello everyone.

    Quick question.

    We use Messagelabs and NOD v3 for our virus protection.

    We keep getting emails from a user who works for a supplier in China that comes through with the HTML/Iframe.B.Gen virus. Messagelabs doesn't pick it up - but NOD does.

    We are quite confident that because Messagelabs has not picked this virus up that it will be a false positive - but I still have a nagging doubt. This is being picked up on emails from this one user - not when surfin the web like other users who have reported this.

    I have spoken to the user in question - and asked her IT team to do a deep scan on her PC to make sure it is clean and her IT team say it is (not sure what AV they use).

    Is there a way I can tell if it is a false positive?

    Thanks guys
    A
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Is the user familiar with the iframed url?
     
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