ekrn.exe

Discussion in 'ESET Smart Security' started by xkon2007, Jan 29, 2009.

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  1. xkon2007

    xkon2007 Registered Member

    Joined:
    Jun 14, 2008
    Posts:
    11
    I need help.

    I have ESS.
    When I tried to open quarantine,a window informs me that "an unhandled win32 exceprion occurred in ekrn.exe" (the window is from visual studio debugger).
    I close the window but after 2 seconds it is appears again.
    What should I do?
     
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Joined:
    Jun 26, 2008
    Posts:
    995
    Location:
    San Diego, CA USA
    Hello xkon2007,

    Please try to uninstall then reinstall. If the problem persists, update Windows.

    Thank you,
    Richard
     
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