Ekrn.exe (669) Craps Out

Discussion in 'ESET Smart Security' started by alphadog, Sep 3, 2008.

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  1. alphadog

    alphadog Registered Member

    Joined:
    Mar 19, 2007
    Posts:
    35
    Well, about two weeks ago I think, I had updated to 669 on a handful of systems. Since then, IE and Firefox intermittantly cause ekrn.exe to fail on a couple of those systems. I get a memory access error where "0x71a6b2fa" accessed "0x00000008", the process (I think) fails and restarts, and I have to wait for all that to calm down to resume browsing. Whatever caused the fail also causes the page/tab to halt and I have to refresh it. Sometimes, it's in the middle of something that should not be interrupted, and creates havoc with some database somewhere.

    Is this a fluke? Am I the only one?
     
    alphadog, Sep 3, 2008
    #1
  2. alphadog

    alphadog Registered Member

    Joined:
    Mar 19, 2007
    Posts:
    35
    Still doing it with version 672. Every once in a while, some new page fecth in IE or FF will cause an error in ekrn.exe...

    No replies. Looks like I am the only one.
     
    alphadog, Sep 8, 2008
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Could you please contact ESET and provide customer care with the minidump created during the crash?
     
    Marcos, Sep 8, 2008
    #3
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