Hi. I am a computer engineer that I’m working with ESET product for many years. But this month we have serious problem with ESET SmartSecurity 18.104.22.168 - English : We think that there is a bug in SmartSecurity 22.214.171.124 - ENGLISH or a software conflict. in our systems after installing fresh WINXPSp3 and installation of SmartV5 we find that EGUI.exe suddenly hangs 2-3Times a day and in TaskMgr is using more than 60% of CPU and graphical interface not work anymore (As in the picture attached). So system will slow down and we must End task the EGUI and when restart EGUI it will back to normal. This is Smart Module info : Virus signature database: 6837 (20120129) Update module: 1037 (20110921) Antivirus and antispyware scanner module: 1336 (20120123) Advanced heuristics module: 1121 (2011120 Archive support module: 1138 (20111214) Cleaner module: 1053 (20120120) Anti-Stealth support module: 1026 (2011062 Personal firewall module: 1071 (20110912) Antispam module: 1019 (20111213) ESET SysInspector module: 1221B (20110623) Self-defense support module: 1018 (20100812) Real-time file system protection module: 1006 (20110921) Translation support module: 1034 (20111214) HIPS support module: 1026 (20110725) Internet protection module: 1025 (20110929) Web content filter module: 1009 (20110705) Advanced antispam module: 1019 (20111202) Database module: 1017 (20120110) We also submit a support ticket #TICKET 63369 and we also send A log from Process Monitor and sysinspector log. But We did not receive any solution yet after 7 Days !!! We see this problem in more that 5 system with the same OS , Even a Fresh Windows , ... . This error is random and may not apear every day !