edit policy to allow users to delete from quarantine ?

Discussion in 'ESET NOD32 Antivirus' started by Scott_e, Feb 10, 2010.

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  1. Scott_e

    Scott_e Registered Member

    Feb 10, 2010
    NOD32 AV Version 4.0.467.0
    Remote Admin Console Version 3.1.11
    Windows XPsp2
    W2k3 server

    Policy defined to stop users accessing many features but i need them to have the ability to delete files from quarantine. Is this possible ?

    For example a user can right click the NOD32 icon.

    Password required for:
    Advanced Setup
    Disable Real Time protection
    Disable AV and Spyware protection
    Delete from Quarentine
    Amend Scheduler items

    No password required for:
    Computer scan
    Log Files

    Im trying to move the "Delete from Quarantine" option to the no password required list.

    I load:
    Remote Admin Console
    Policy Manager
    Select the Policy required
    Select ESET Smart Security, ESET NOD32 AV

    From here are there any options to allow me to allow users to delete files from
    Quarantine ?

    ( i should probably add that i would prefer to stop users accessing anything else , i.e im happy with the rest of the lock out policy, just Quarantine delete i would like to amend if possible).

    Thank you for any help
  2. RyanH

    RyanH Eset Staff Account

    Nov 9, 2009
    The reason why this is not enabled is due to a security risk. If a legit file (false positive) is being put into quarantine and the user has the ability to delete quarantined items, they may be deleting an important system file. It is better to leave items in quarantine until you can verify the items in there to delete.

    Future release of ESET Remote Administrator may allow an admin to view items in client's quarantine box and delete them.
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