Discussion in 'Acronis True Image Product Line' started by nicastm, Oct 8, 2005.

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  1. nicastm

    nicastm Guest

    I receiving the error 'E00070021:Cannot creat the image of the logical drive C: because it is currently in use by running application or the logical drive contains bad sectors." Is there a way to get this to work?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello nicastm,

    Thank you for choosing Acronis Disk Backup Software.

    Please download the latest build (2289) of Acronis True Image 9.0. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product. Then please see whether the problem remains. If the new build doesn't help please Please install the below update with disabled logging and see whether the problem persists.


    If the problem does persist, please enable logging by running the update once more, reproduce the program failure and send the c:\snapapi.log file to us from our web-site: http://www.acronis.com/homecomputing/my/support/ along with the link to this thread.

    Thank you.
    Irina Shirokova
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