E00040001: Failed to backup file or folder

Discussion in 'Acronis True Image Product Line' started by mrichmond, Apr 7, 2009.

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  1. mrichmond

    mrichmond Registered Member

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    Apr 7, 2009
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    Hello,

    I'm running True Image Home 11.0 Build 8,101. The OS is WinXPSP2. The computer is a Dell 610.

    I've been using the product with no errors for several months. Recently I allowed the OS to compress a few files to save space. I now repeatedly receive this error on a compressed file. The backup does not complete.

    Has anyone else seen this? Is there a fix? Can True Image not read compressed files at all?

    -mrichmon
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mrichmon,

    Thank you for using Acronis True Image

    I have sent a file to you via PM, please install it and see if the issue remains.

    Thank you.

    --
    Oleg Lee
     
  3. PVSmith

    PVSmith Registered Member

    Joined:
    Dec 15, 2006
    Posts:
    11
    I did the same kind of compression on a NFTS hard drive and now I receive hundreds of "Failed to backup file" error warnings. Can you please send me the same executable and see if I can get my Acronis back to where I can actually get the backups to run like they used to? I have tried everything to fix this.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello PVSmith,

    Thank you for using Acronis True Image

    To provide you with the appropriate file I should know the exact version and the build number of Acronis program you use.

    Thank you.

    --
    Oleg Lee
     
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