e-mail recovery

Discussion in 'Acronis True Image Product Line' started by Sjoeii, Nov 13, 2008.

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  1. Sjoeii

    Sjoeii Registered Member

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    Hi

    i have a problem and I hope someone can help.
    I made a backup of my email on a external HD. Now I'm trying to recover the .pst files. But I can't manage. Although Acronis is telling me that recovery was succesful.

    All other recoveries of other files were great.

    Please help
     
  2. Sjoeii

    Sjoeii Registered Member

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    Please help
     
  3. Sjoeii

    Sjoeii Registered Member

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    anyone any idea?
     
  4. shieber

    shieber Registered Member

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    Try to windows Explore the backup and copy the mail archive files to where they need to be -- copy out all the pst and oab files under the user directory -- in windows xp it's usually

    C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook\

    copy the files while Outlook is not running.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for using Acronis True Image

    Sjoeii, please note, that before restoring Microsoft Outlook mail messages, accounts, contacts, settings, etc. from My E-mail backup on a new computer with a newly installed Microsoft Outlook, you should launch Outlook at least once. If Microsoft Outlook is launched for the first time after restoring the E-mail information, it may malfunction.

    If you still experience the issue with the recovery, please submit a request to Acronis Customer Service Department here

    Thank you.

    __

    Oleg Lee
     
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