DVD+RW Problems in Windows XP Pro

I just purchased and installed an 8X Toshiba DVD/CD ROM drive and, after formatting some Ritek Ridata 4X DVD+RW DVD's (with Nero InCD 4) using the UDP 1.5 format (which Nero recommended), when I attempt to do a backup with True Image 6 (latest build -- 349, I believe), I get the error message that states "Disk is already written or full. A possible reason may be poor media quality".

After reading some of the other posts regarding DVD problems, I tried doing a "Quick Format" on a test DVD to erase the file system without erasing the UDP format (just in case this was the reason why True Image refused to write to the DVD), however, I was not able to proceed with a backup as I received the same error message again.

Needless to say, Windows Explorer shows that there is no data on the DVD.

Has anyone else had this problem before?

 

Thanks for the reply, Nick.

I checked your link and, unfortunately, I was not able to find a firmware update for my particular DVD model (SDR5272).

Another part of the Toshiba site mentioned that Toshiba ATAPI DVD burners don't require firmware updates.

 

Good find, Nick.

I downloaded the utility and upgraded from firmware version 1030 to 1031, however, it didn't do the trick.

Just as an FYI, I did a test burn under Windows and was able to save and then delete around 1.6 Gb of data to one of the DVD's in question.

 

Hello chessla,

Maybe one of the suggestions in <this thread> or its embeded link will help you overcome the problem.

Regards

 

Hello chessla,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

We are really sorry for the inconveniences.

We regret to inform you that Acronis doesn't support Acronis True Image 6.0 any more. I can suggest that you purchase an upgrade to Acronis True Image 8.0. The details concerning this product is available at http://www.acronis.com/homecomputing/products/trueimage/.

Thank you.
--
Ilya Toytman

 

Thanks for all the suggestions.

I apologize for not mentioning that I am attempting to do the backup from the TI boot CD as this seems to be the root of the problem.

I was able to get a hold of support and, unfortunately, it seems that TI doesn't have the ability to write directly to DVD's on its own--even with UDF formatting.

So, I guess I'll have to do the "two step" backup process (back up to another partition and then burn the images to DVD) until such time that Acronis is able to implement some sort of DVD writing technology.

 

Hi chessla,

Yes you're correct, TI can't create an image direct to DVD from the boot rescue environment. See my <earlier post> for the evidence.

Is there any reason why you can't backup direct to DVD whilst TI is in the Windows environment?

Regards