Duo Indicted in $10m Tech Support Scam Case

guest · Sep 20, 2019

Duo Indicted in $10m Tech Support Scam Case
September 20, 2019
https://www.infosecurity-magazine.com/news/duo-indicted-in-10m-tech-support/

Two individuals have been indicted as part of a crackdown on a $10m tech support scam operation.

Romana Leyva and Ariful Haque have now been charged with one count of wire fraud and one count of conspiracy to commit wire fraud, which could land them with a maximum 40 years each behind bars, according to an unsealed indictment.
It alleges that the fraud ring operated a classic tech support scam campaign targeting mainly elderly computer users.

After seeing pop-ups appear on their screens warning of a serious virus infection, they were urged to call a tech support number. Often these windows were branded with legitimate corporate logos to enhance legitimacy.
Doing so would take them through to an Indian call center, where operatives would use remote access tools to investigate the ‘problem’ before charging a fee — one-time, one-year or lifetime — to the victim and installing free anti-virus on their machine.
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Around 7500 North American victims were scammed in this way, losing hundreds or thousands of dollars each.
The scheme is said to have lasted from at least March 2015 to December 2018.
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