Drweb - Spidermail not scanning?

Discussion in 'other anti-virus software' started by C.S.J, Nov 10, 2007.

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  1. C.S.J

    C.S.J Massive Poster

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    can any drweb user please check to see if spidermail is scanning any incoming emails....

    on my computer they are no longer scanning, but my isp have just switched over to gmail, so i think something has messed up.

    Untitled.jpg

    it has changed to an SSL connection for both incoming / outgoing, so maybe this is why they are not being scanned.

    i dont know,

    either way... i want it fixed/sorted.
     
    Last edited: Nov 10, 2007
  2. WSFuser

    WSFuser Registered Member

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  3. C.S.J

    C.S.J Massive Poster

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    great o_O

    *looks for another AV*

    feel a little unprotected though now, no email scanning and im paying for [SPAM] protection, that i just aint getting now.

    not good.....
     
    Last edited: Nov 10, 2007
  4. Badcompany

    Badcompany Registered Member

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    No problems with spider mail scanning, I do have OE as my default, but use gmail 95% of the time.Maybe something to do with vista
    Badcompany.
     
  5. C.S.J

    C.S.J Massive Poster

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    no BC i dont think they can scan SSL connections, which my ISP have just changed too.

    gonna go get some answers from them, not a happy chappy tho.
     
  6. n8chavez

    n8chavez Registered Member

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    Yeah, I'm not sure what to tell you on this one. Gmail uses SSL, which no AV scans except Kaspersky (of course they cheat0. Gmail has good spam protection too, so you're out of luck there as well.
     
  7. risl

    risl Registered Member

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    How does that make you feel unprotected? The transferred data is encrypted and therefore can not be scanned "on the fly" without knowing the key which gmail uses to encrypt the data I believe. Spiderguard will still detect if you download or attempt to run malware since they are in decrypted form when you have downloaded the attachment. For example, Rijndael/Advanced Encryption Standard is an SSL based encryption method and is U.S government encryption standard.

    .. please someone correct if I'm wrong here
     
  8. jlo

    jlo Registered Member

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    Hi C.S.J

    That is frustrating. All working and scanning as normal here thanks to your help ;)

    I would suggest opening a support ticket with them. I opened one up asking about 'Origin detection' and whether they like those submitted and got a very quick reply.

    Hope they can sort it out for you.

    Best wishes

    Jlo
     
  9. jlo

    jlo Registered Member

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    I think its the point as well that C.S.J is not getting any anispam protection which is what he paid for but I agree as long as you have a resident guard you will be protected.

    Cheers

    Jlo
     
  10. C.S.J

    C.S.J Massive Poster

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    yep thats what is bothering me.
     
  11. lucas1985

    lucas1985 Retired Moderator

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    You may want to try a workaround.
    AFAIK, the only AV that scan SSL traffic is Kaspersky, at the expense of hijacking the secure connection.
     
  12. risl

    risl Registered Member

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    Yes it is unfortunate.. but that's not Dr.Web's fault in any way. Encryption methods are there simply to make analyzing the data difficult/impossible.
     
  13. Big Apple

    Big Apple Frequent Poster

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    You're so right.....no reason to worry, the only thing I like about email scanning is: why not stop the bad stuff at the front door! That's why some AV programs include email scanning and others don't, for the simple reason.....it'll be detected by the realtime protection!
     
  14. Empath

    Empath Registered Member

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    Stopping the bad guys in email is one of the easiest things to do in the way of security and privacy.

    (1) Run your email client in text only.
    (2) Permit images only from parties you know and trust, after they've proven themselves trustworthy.
    (3) Don't open attachments.
    (4) Don't click on any links.

    Follow those, and the bad guys can't get to you.
     
  15. Big Apple

    Big Apple Frequent Poster

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    Very true, but how many people live by these rules? Most email I'm getting, is in HTML and I always point this danger out to all my friends etc., but most people don't have a clue. They complain if they can't see a picture or banner or whatever.
     
  16. C.S.J

    C.S.J Massive Poster

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    well i did get a few replies,

    "I think you should ask your ISP how it provides virus and antispam protection in this case."

    &

    "No, now such functionality is not planned."

    :thumbd:
     
  17. Xenophobe

    Xenophobe Registered Member

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    Well, GMail does already have good anti-spam.
    But I'm sorry to hear you won't be completely getting what you paid for.
     
  18. C.S.J

    C.S.J Massive Poster

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    its the spam thing that is bugging me, 'especially' when i have another 2 years on this av+anti-spam licence.

    i might aswell do a custom install without spidermail and save 25mb ram usage.
     
    Last edited: Nov 10, 2007
  19. risl

    risl Registered Member

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    I've done that, around 9 mb overall ram usage and still well protected ;)
     
  20. C.S.J

    C.S.J Massive Poster

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    this forum is biased!
    actually, it should be alot less.


    Untitled.jpg

    :doubt:
     
  21. risl

    risl Registered Member

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    Scheduler around 5mb, spidernt 3 mb and spiderui 1mb. Vista handles memory differently anyway as it understands to release memory if not used. I have XP
     
  22. C.S.J

    C.S.J Massive Poster

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    oh, are you an XP user.

    scheduler doesnt have its own process on vista, it uses the built in windows scheduler as standard.

    so less than 1mb ram, although it prob will vary between 1> 3mb.

    lol, which is just crazy.
     
  23. risl

    risl Registered Member

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    It would be intresting to know how much the new spider shield affects on computer speed. We can't see any numbers because it works as a driver.
     
  24. C.S.J

    C.S.J Massive Poster

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    i really dont notice any difference between this and no av at all.

    so on this, thumbs up. :thumb:

    still peed off tho, that i cant use my licence now for what i paid for.
     
  25. risl

    risl Registered Member

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    You were unlucky, but there is nothing that can be done from Dr.Web :doubt:

    Perhaps I can send you some known virus and when it gets detected you feel happy again? :)
     
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