Driver's License Thefts Spur Arizona Department of Transportation (ADOT) to Boost Online Safeguards

guest · Sep 28, 2019

Driver's License Thefts Spur ADOT to Boost Online Safeguards
September 28, 2019
https://www.securityweek.com/drivers-license-thefts-spur-adot-boost-online-safeguards

The Arizona Department of Transportation announced new safeguards after acknowledging to Azfamily.com this week that at least 164 drivers have been the victims of theft.

Thieves were able to order driver's licenses on ServiceArizona.com using little personal information and have them sent to another address. The licenses have been used to open bank accounts and credit card accounts, according to ADOT.
Now, the website will require more information including a license number to complete a transaction. Those without a number will have to go through a verification process at a Motor Vehicle Division office or over the phone.

The agency has received criticism from victims for letting the website have lax security to begin with.
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ServiceArizona website targeted by ID thieves, ADOT to change portals

Disney says technology is available to make it more difficult for ID thieves, but that the state of Arizona appears to not be using it.
"This is something that should have been acted on immediately. I mean, if you were not working for the government, working for a regular corporation, you'd be fired for something like this," said one victim.

Gov. Doug Ducey said on Wednesday that he was notified about the website issue a week ago.

“I was made aware of this at the last council meeting. this is unacceptable. Arizona citizens’ information should be secure. I'm getting updated on what the department of transportation is going to do to make this fix, and we're going to have a zero-tolerance policy on Arizonans data-- we need to have it protected,” Ducey said.
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