Hi - I am a fairly novice user when it comes to backup/recovery/imaging solutions. I am looking for a solution to create an exact duplicate, bootable drive for a ASUS laptop I recently purchased. After having the laptop for less than 2 weeks, Vista 64 was corrupted. I sent the unit back to ASUS - they said it was a software problem, not hadware. Here is my problem - the recovery disks provided by ASUS to not recover the drive back to the state it was in when shipped - it puts a generic image on the drive. The drive itself has the ASUS hidden partition and Express Gate (acts like a second OS). The OS for Express Gate appears to be on the motherboard, but it requires its partition on the HD to run. The recovery disks provided by ASUS will not restore Express Gate on a blank drive. I need to create a recovery solution that will allow me to put a blank drive into the laptop and recover the system from DVD. Can I do this with TI? I have read most of the TI manual and it is not clear to me if I can create recovery disks that will put the unit back into the state it is in right now (fresh out of the box) all partitions (Vista, Vista recovery, Express Gate, etc), software, etc. I am not sure how the drive is partitioned and were all of the "hidden" data is that ASUS says they recovered the drive with. They do NOT provide a Vista 64 disk that will boot to the Recovery Console unfortunately. I need to get all portions of the drive onto a new HD - not just the Vista 64 parts. I think I have explained the problem to the best of my understanding - any input on how I can ensure I can recreate the system on a blank drive would be appreciated. My best guess right now is Vista was corrupted by either my printer software or a drive update. I have done nothing to update the computer - I am not installing anything until I determine the root cause of the corruption the first time. Thanks in advance.