I reinstalled Dr Web on one of my machines after a gap of several weeks. I was surprised to see that during the updating of the program a help file was apparently downloading for this AV. At last a proper Help-File for the good Doctor! I can access the Help File from the Start>Program settings without any problems. However, after selecting Help from the Scanner's main GUI, it then freezes with the message stating that it is 'Preparing the Help file for the first time'. Any other Dr Web users seeing this problem/bug?