What I'm about to post I have already said to Dr. Web Sales Dept and Support. Those of us that have or plan to use Dr. Web they have a program to migrate to their product (with proof of a current anti virus currently running on ones PC Well I decided to take advantage of this and sent proof of what I was using....and waited for a response. After 4 days nothing, so I sent another email, waited a week, still no response. Finally I sent a email to their sales dept and advising them of the unprofessional way they handle business and their lack of concern for customers. Now just for the record on the first 2 emails I had confirmation they received them . The response from the sales direction was " WE did not receive your email, and we don't care on your comments about how we handle our business. Let me say this I don't care if their products was the best of the web I'll be damned if I ever try or use their product again. I work in the area of customer service, and if I handle my customers this way we would be out of business!!!!. Dr. Web may have a good product but the people behind it are not top notch to say the least.