double scheduled tasks

Discussion in 'Acronis True Image Product Line' started by mjourdev, Jul 28, 2005.

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  1. mjourdev

    mjourdev Registered Member

    Joined:
    Jul 28, 2005
    Posts:
    9
    Location:
    Liege Belgium
    I recently upgrade Acronis True Image Corporate Workstation 8 to build 1143.

    ATI Management Console displays 2 identical scheduled tasks for each upgraded remote wks (backup logs are also displayed in double)!

    May be this is the problem: On remote upgraded wks, Windows tasks manager shows 2 'schedhlp.exe' process running.

    How can I solve this?

    michel o_O
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello mjourdev,

    Thank you for choosing Acronis Workstation Disk Backup Software.

    Could you please do the following:

    1. Download the http://www.acronis.com/files/support/schedmgr.exe file;

    - Start the Command Prompt from Start -> Programs -> Accessories menu;
    - Run the following command in the folder you saved the file to:

    schedmgr get report > schedreport.txt

    2. Open Start\Programs\Accessories\System Tools\System Information;

    - Choose the "Save" option in the "File" menu (or "Action" menu under Windows 2000), enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";

    - Send both the created schedreport.txt file and .nfo file to support@acronis.com along with the link to this thread.

    Thank you,
    --
    Oleg Shegay
     
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