Does Webroot combine keys?

Discussion in 'Prevx Releases' started by DoctorPC, Jan 14, 2014.

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  1. DoctorPC

    DoctorPC Banned

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    I have 6 keys to Webroot. Purchased through my IT-Security company recently, but not activated.

    Does Webroot combine keys? I would like say 2 keys, with the other 4 combined into them. Of course I can prove legitimate purchase of these, but was curious to see if they would have an issue combining them?

    Thanks.
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Yes you can if it's all the same version like WSA-AV, WSA-ISP & WSA-C just contact support Webroot Customer Service and ask them to combine.

    HTH,

    TH
     
  3. DoctorPC

    DoctorPC Banned

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    GREAT support from Webroot.

    They combined all of my keys just a few hours after my ticket was opened. This is refreshing, after some really hideous support experiences lately with other companies.

    I always love bullguard support. If they would get their product together they'd be fantastic. Never had support take longer than a FEW MINUTES to respond in chat, and self more than a few more to fix an issue.

    So props to Webroot for sure on the support aspect.
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    That's great to hear and Webroot's support is second to none and it was like that with Prevx!

    TH
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Glad to hear it!
     
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