DO NOT attempt to buy from Macrecraft.com / jv16 Power Tools

Discussion in 'other software & services' started by berryracer, Sep 9, 2012.

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  1. berryracer

    berryracer Suspended Member

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    So I was evaluating jv16 Power Tools a while back as it was the recommended Registry Cleaner on Kaspersky Forums. I installed the demo and was about to purchase it, but before I enter my paypal details, I stopped, thinking, let me first evaluate it.

    I installed the demo and cleaned my registry. It destroyed many things in my computer. Many programs would not work properly, a weird settings changed, I had the Games Folder in my Start Menu set to expand as a menu; after the registry cleaning, it changed to not expand but rather, just became a short cut link. Many weird things I can't remember.

    So I quickly uninstalled it and went back to an image I created earlier before installing jv16 Power Tools.

    Now, everyday, I receive this email from them, even though I have replied to them to NOT send me anymore emails and have placed them on my junk list in Gmail, but I don't know how are they still sending me this crap everyday!

    People beware not to ever deal with this cheap company!!!

    PS: Anyone knows how can I report them to authorities for sending me spam? I know there was a site or email that you can report to but I forgot it.

    ~Private email removed.~
     
    Last edited by a moderator: Sep 9, 2012
  2. The Red Moon

    The Red Moon Registered Member

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    Hi berry.
    Most of these sort of programs are pure junk in my opinion.
    I never use a dedicated registry cleaner as i have had issues with these before.
    Check out the malwarebytes forum and see for yourself what they think of these crappy programs.
    They are very harmful and there is no benefit.i prefer to go back to a image rather than dabble with the registry.
    I cannot believe that kaspersky forum actually "recommended" this crap.
    Regards.o_O :ninja:
     
  3. berryracer

    berryracer Suspended Member

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    Yeah read this bro

    From a Global Kaspersky Moderator!


    Another Senior Member
     
  4. superssjdan

    superssjdan Registered Member

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    Color me surprised.I have never ever had a problem with this software.I have used it for a few years now and it's lightyears better and safer than other programs like it such as iolo system mechanic.Only problem i could possibly see is if you change it's default options.Garbage left in the registry can and does cause performance issues and stability issues especially with some of the garbage left behind by security programs.in this case even jvpowertools wont get it all.I sometimes go behind it and manually search the registry.A healthy system image is always a plus incase you make a mistake.i dont use jvpowertools for anything other than registry cleaning.I wouldnt run it anymore than maybe once a month and not even then unless i have done a few uninstalls.Sorry to hear about your bad experience with it.I am sure the people at macecraft would very much like to hear your experience with their software.
     
  5. zapjb

    zapjb Registered Member

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    Haven't used jv16 in ~5 years or so.

    Not saying this is what happened. But a lot of these problems are user error as far as some programs give you the choice to only remove what is safe to remove. Some users choose to remove everything found. And that right there is how a lot of OS's get borked.
     
  6. Brian K

    Brian K Imaging Specialist

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    The best Registry Cleaner is.... None!
     
  7. ESQ_ERRANT

    ESQ_ERRANT Registered Member

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    berryracer:

    You can try the FEDERAL TRADE COMMISSION ("FTC"): http://www.ftc.gov/ftc/contact.shtm. At least you can report the problem. But, whether the "FTC" will actually assist you, that is another question. At least there will be a record on file and if enough people complain, maybe the "FTC" will actually do something about the problem.

    I would agree with the majority of posts herein. Use of registry cleaners is dicey at best. I have tried many of them at one point in time or another, going all the way back to the days when I employed the WINDOWS 95 OS. I ultimately had to reformat my computer after extended use of most of these so-called"registry cleaners."

    Now, when I wish to "clean" my computer's registry, I have found it best to manually remove extraneous registry keys after using WINDOWS own uninstaller to remove unwanted programs; albeit it probably does no harm if one just leaves the registry alone. That is certainly true with the WINDOWS 7 OS, which I have oft heard is much more robust than the earlier WINDOWS OPERATING SYSTEMS, and it certainly seems so.

    If at some point my computer should act up so much that I find it too frustrating to contend with, then I can do what you have done -- simply revert to an earlier stable image if I choose to invest in imaging software. Or, I can simply reformat my computer to its original pristine state which is what I in fact do, every now and then.
     
  8. berryracer

    berryracer Suspended Member

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    Thank you very much for the link and explanation man.

    Yes I do use Acronis True Image 2012 so going back to a previous pristine state should not be an issue.

    Wont be wasting my time with uninstallers or registry cleaners no more
     
  9. berryracer

    berryracer Suspended Member

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    I just filed a complaint against Macecraft and that annoying employee who keeps emailing me with the Federal Trade Comission!

    ~ Private Communications Removed per TOS ~
     
    Last edited by a moderator: Sep 10, 2012
  10. hayc59

    hayc59 Updates Team

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    jv16 Power Tools has never done that before to my
    machine and have used it for many many years
    so sorry about your issues dude..G
     
  11. siljaline

    siljaline Former Poster

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    Agreed, 100% .

     
  12. Dark Shadow

    Dark Shadow Registered Member

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    I agree leave the registry junk alone and its easy enough to manually delete left overs of programs the leave there trace's behind and safer.
     
  13. berryracer

    berryracer Suspended Member

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    here is the post from Kaspersky Forums by their Global Moderator:

    http://forum.kaspersky.com/index.php?showtopic=5233
     
  14. Mrkvonic

    Mrkvonic Linux Systems Expert

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    Sounds like you're making a lot of fuss.

    First, your title reads as if there's a scam going about.

    But in fact, it's your experience with the tool, regardless of the purchase.

    Second, you used a registry cleaner, and who knows what you did. Your fault.

    Third, email, possible, you might give them some time to adjust their mailing list or unsubscribe you manually.

    Fourth, whether registry cleaners work, well ...

    Fifth, it's a Finnish company. Why submit a complain to US?

    Mrk
     
    Last edited: Sep 10, 2012
  15. JoeBlack40

    JoeBlack40 Registered Member

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    Totally agree.:thumb:
     
  16. fax

    fax Registered Member

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    You were actually advised on the danger of these tools if not used carefully in another thread you open up requesting feedback. So, now its too late. Sorry.
     
  17. berryracer

    berryracer Suspended Member

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    kthxbye :rolleyes:
     
  18. Ade 1

    Ade 1 Registered Member

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    Agreed here. I hardly ever use it but when I do it's usually just obselete entries I remove. Everything else I leave as is. With any tool like this you always need to check through first. Also, it creates a backup of any changes it makes so not sure why the OP didn't try to restore one of those first.
     
  19. gugarci

    gugarci Registered Member

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    I agree 100%, move on with your life. Also this is an excellent software but like all registry cleaners you should only use one if you are having issue with a program that's no longer installed in your system.

    I have use the free version of this program and RegSeeker many times in the past to fix issues with great success. I have also use CCleaner with success but it's no where as powerful as the other two.
    http://www.hoverdesk.net/freeware.htm
    When I've used these programs in the past I only let it delete selected items and have always backed up the registry first before deleting anything. http://www.hoverdesk.net/freeware.htm

    But unless you are having a specific issue running any registry cleaner is not worth the risk.
     
    Last edited: Sep 10, 2012
  20. Sully

    Sully Registered Member

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    The best registry tools I used many years ago were the ones that scanned for issues, like orphaned entries. They then gave you the option of what you wanted to do. I used to use these once in awhile to clean up things. This was before I started imaging heavily.

    Even with tools like this though, it is easy to click something like "fix it for me". You roll the dice when you do that, or any registry work if you don't understand the implications. It is best to just not use a tool, especially if you don't implicitly know what it is going to do.

    Sul.
     
  21. niki

    niki Registered Member

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    Berryracer, you seem not to have much luck in purchasing software and/or by trying them out. I wish you good luck next time you try again. :)

    PS: I noticed that you posted the very same on MajorGeeks forum. ;)
     
  22. xxJackxx

    xxJackxx Registered Member

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    I've never had a problem with them or their software. You take a risk with any registry cleaner. I've honestly had installing/uninstalling of security software trash my system more times than I have had any problems with registry tools/cleaners. It's all part of computing. This is why backups are always important.
     
  23. MikeBCda

    MikeBCda Registered Member

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    The only time I ever had any kind of problem with Macecraft was back when they first took over JV-16 from Jouni and it became shareware rather than the previous freeware. At the time they only offered two payment services, one local in Finland which I couldn't get to work, and the other Verified-by-Visa which was still going through birth pangs which Visa's reps agreed was still a problem. Paul W. hisself offered to help since he's not that terribly far from them.

    Macecraft later added Paypal, which made life (specifically, paying for renewals/upgrades) a lot simpler, and I've had no problems with them since then. The only email I ever get from them is notifications of new version upgrades.
     
  24. DVD+R

    DVD+R Registered Member

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    before I begin, This is all too common, and not related to one specific registry cleaner/ repair. The problem is that even though some people stick to the default settings of their chosen product, most people just cant help enabling advanced settings, even though there is most often a warning popup on doing this, with the odd reasoning that they believe that the product may do a better job if they do so. If you really choose to not take notice of these warnings, then theres not alot to be said. But for most, using a registry cleaner has not been troublesome, and for a few it has. It's a personal choice to use or not to use, but be aware that problems may, and often do arise after using. Theres also the registry cleaner war! which is better? Then theres the registry cleaners that are just malicious, and do more bad than good, and are designed that way to get you to buy yet another useless product which they claim will fix your problem, Which quite frankly wasnt there in the first place. Well the simple answer is, If you do not understand what classes are for in the registry, THEN DONT TOUCH IT!!!
     
  25. LenC

    LenC Registered Member

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    How do you manually delete leftovers?
     
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