Dll problems with Rescue media Builder

Discussion in 'Acronis True Image Product Line' started by jehosophat, Oct 17, 2008.

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  1. jehosophat

    jehosophat Registered Member

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    I have both TI2009 and Disk Director. I can create successfully a rescue disk if I use the new TI 2009 but not any more using Disk Director. I get the message that fox.dll is not found.

    Searched for fox.dll and found it.

    Copied one of the two occurances of fox.dll to c:\windows\system32 and a new dll is now missing. This time msvcp80.dll is missing . Find this and copy to c:\windows\system32. Then Acronis rescue Media Builder in Disk Manager says that msvcr80.dll is missing copy this over then I get more errors..

    I have reinstalled Disk Manager twice and I still have the problem.

    The work round is to use TI2009 for rescue disk builds. I hope that this helps someone.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello jehosophat,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    Could you please clarify if you are able to include Acronis Disk Director into the bootable media created with Acronis Media Builder of Acronis True Image Home 2009?

    Please notice that media builder is a common component of most Acronis products, so when there are several installed on the same system it's recommended to use the latest version of Acronis Media Builder (i.e. the one supplied with the latest released product).

    Thank you.
    --
    Marat Setdikov
     
  3. jehosophat

    jehosophat Registered Member

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    Thanks for the reply.

    I confirm that I can create a Boot Manager disk containing both TI 2009 and Disk Manager10, but only if I use TI 2009 media builder.

    I can not create a Boot Manager disk if I use Boot Media Bulider within Disk Director Suite 10 now that TI 2009 is installed.

    So Boot Manager Disks can only be created using the Boot Manager from the latest Acronis Application release.

    Where is this in any Acronis manual?
     
  4. MudCrab

    MudCrab Imaging Specialist

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    I don't think it's really detailed anywhere. Part of the problem is that DD hasn't been updated in a long time. This wasn't so much of a problem a while back, but now things have progressed a lot more with TI.

    When I do clean installs, I install oldest to newest. This usually means that DD gets installed first and then whatever version of TI I want. Installing DD after a new version of TI can cause some problems.
     
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