I just e-mailed the following message to Acronis technical support with an attached system report I generated using Acronis software. Hopefully, I'll receive their help soon. I am using Windows XP Professional SP2 with Director Suite Version 9.0 Build 518. I was successfully able to create a partition on my external hard drive G where none had existed. When I later tried on 2 separate occasions to create an NTFS partition in the NTFS free space on my primary internal hard drive C (disk 1) where a small FAT16 partition resides (for the EISA configuration from Dell), each time at the end of the processing I got the message: ERROR: Unable to write disk 1 sector 0 (Retry, Ignore, ignore All). Pressing “R” and “I” did not work; pressing “A” completed the operation and rebooted. While the amount of space I designated for the new logical partition WAS subtracted from the available free space on disk 1, the new logical drive partition did not appear. I ran the recovery / chkdsk tools and, each time as reported by several programs such as Windows Explorer and Disk Director, the total free space on disk 1 had shrunk and the total used space had increased by the designated new partition size, except that the new partition did not exist. Fortunately, I was able to revert to the original hard drive before these attempts at partitioning disk 1 by using Norton’s GoBack software. It appears that something is preventing the writing of the new partition information to the boot drive (sector 0). Could it be protected by Norton SystemWorks 2005 or some other software? What could be the reasons that it cannot write to sector 0? Are there any utilities in your software suite or some other software that would pinpoint the problem and allow me to fix it so that I can use your software to create a new partition? Please help! Thank you.