I recently purchased True Image 10 and Disk Director 10. After installation of both apps, I get the following error upon boot. oss_reinstall.exe unable to locate component this application has failed to start snapapi.dll was not found I was able to uninstall True Image 10, however I cant uninstall Disk Director. Upon trying to uninstall Disk Director I get an error that reads: OS Selector has encountered a problem and needs to close. We are sorry for the inconvenience. I clicked on the error report and the error signature read, AppName: osselectorsetup.exe ModVer: 5.1.2600.2945 AppVer: 10.0.0.2117 ModName: kernel32.dll I installed Disk Director using the downloaded file named: DiskDirectorSuite10.0.2117_s_en.exe My System: Windows XP Pro with all the latest updates. Thanks for any help. PS. My Harddrive is 250GB partitioned into two drives 100GB/150GB. All aps installed to the C:\ partition.