Disk Director 9 and MBR ERR 3 during boot

Discussion in 'Acronis Disk Director Suite' started by suffix, Feb 12, 2005.

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  1. suffix

    suffix Registered Member

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    Feb 12, 2005
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    MBR ERR 3 during boot !

    P4-3.2Ghz (800, L3=2Mb Extreme Edition, BOX cooler), ASUS P4C800 (i875P(Bios 1019), 2Gb DDR400 CL2 (2xOCZ1024LEDCPE kit =4x512Mb), ASUS V9950 TD 128Mb, SB-Audigy X-Gamer, ASUS DVD E616 (16/40(UATA100,Thermaltake Round Cable)), ASUS DVD-RW DRW-0402P (UATA33, Thermaltake Round Cable), High Point Rocket SATA 2-ch RAID 0 (2x WD Raptor, 36,7 Gb, 8Mb cash, 10.000 prm),on-board SATA 2-ch RAID 0 (2x WD Raptor, 36,7 Gb, 8Mb cash, 10.000 prm), внешний HDD USB 2.0 (WD1200JB, 120Gb, 8Mb cash, 7200 prm), FDD (Thermaltake Round Cable), Thermaltake A6420 Xaser II 6000 420W 5fan Alumin Silver ,Genius Wireless KB-16M, MS Wireless IntelliMouse Explorer, Windows XP RUS SP2, Detonator 67.20.IIYAMA PROLITE H540S 21.3"
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    Posts:
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    Re: OS Selector 9 and MBR ERR 3 during boot

    Hello suffix,

    Thank you for choosing Acronis Disk Director Suite (http://www.acronis.com/homecomputing/products/diskdirector/).

    We are really sorry for the inconveniences.

    Please fix MBR in the following way:

    Please use the following ISO image to create a special CD:

    http://www.acronis.com/files/support/mbrautowrite_en.iso

    You can read how to record a CD with an ISO image at the following links:

    http://trb.org/publications/burning_iso.html
    (Nero Burning ROM and Roxio Easy CD Creator)

    http://members.home.nl/lsnoek/iso.htm
    http://www.petri.co.il/how_to_write_iso_files_to_cd.htm
    (other applications)

    Once the CD is written, boot the computer from it and confirm that you want to fix the master boot record.

    If this doesn't help please contact our Support Team via e-mail support@acronis.com.

    Thank you.
    --
    Ilya Toytman
     
  3. hoser_d

    hoser_d Registered Member

    Joined:
    Dec 18, 2004
    Posts:
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    Re: OS Selector 9 and MBR ERR 3 during boot

    I get the same error. Is this fix anything different than boot into Windows recovery console and using the fixmbr command? I have done that numerous times only to continue to get the mbr error 3 after reenabling OS selector.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Re: OS Selector 9 and MBR ERR 3 during boot

    Hello hoser_d,

    Thank you for choosing Acronis Disk Director Suite (http://www.acronis.com/homecomputing/products/diskdirector/).

    We are really sorry for the inconveniences.

    Yes, this is the same procedure as fixmbr (though it seems to be easier to perform).

    Please do the following:

    - Fix MBR once again either with the help of your Windows Installation Disk or with one of the ways mentioned above (using Acronis tools);
    - Disable "Boot virus detection" option (or something like this - dependently on your BIOS) in BIOS;
    - Enable Acronis OS Selector if needed.

    This should solve the problem.

    Thank you.
    --
    Ilya Toytman
     
  5. hoser_d

    hoser_d Registered Member

    Joined:
    Dec 18, 2004
    Posts:
    43
    Re: OS Selector 9 and MBR ERR 3 during boot

    Unfortuneately, my BIOS does not have anything in it that deals with "boot virus detection" so there is nothing to disable.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Re: OS Selector 9 and MBR ERR 3 during boot

    Hello hoser_d,

    Please send a letter to support@acronis.com with the link to this thread and attach two Acronis Reports: before you enable Acronis OS Selector and after that. To create Acronis Report please download special utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it. Please include the link to this thread into your letter.

    Thank you.
    --
    Ilya Toytman
     
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