Disk Director 9.0

Discussion in 'Acronis Disk Director Suite' started by jgcornell, Nov 9, 2005.

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  1. jgcornell

    jgcornell Guest

    I installed your app on a Dell 400SC Power Edge server.

    I resixed the C drive and it worked beautiful.
    After that I applied SP1 to 2003 server and rebooted fine.

    Tonight is a week later. All seemed fine. I just applied the latest two MS patches. Rebooted the Server and now it will not boot.

    Cannot find the ACRONIS Partitions. I must get this up and running. Where is your phone support? This method is too slow for my urgency.

    I can be reached at 410-299-1293. Thanks for any help you can provide.
  2. jgcornell

    jgcornell Guest

    I am getting a Acronis Loader: No configuration file present

    Please provide me some guidance.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello jgcornell,

    Thank you for your interest in Acronis Disk Management Software.

    Please try to fix your MBR as it is described in Acronis Help Post.

    If the above doesn't help please do the following:

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send us the report.txt file from the floppy disk.

    Please collect the information requested above and contact us from our web-site: http://www.acronis.com/homecomputing/my/support/ . Please don't forget to send the link to this thread along with gathered information. This would allow us to investigate the problem and help you with the solution.
    This would provide us with detailed information on the hard disk partition structure.

    Please let me know your Acronis request # which will be sent to you in autoreply to your letter to Acronis Support Team.

    Thank you.
    Semyonov Vasily
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