Differential BkUp issue - Paragon - B&R 10 - Free Edition

Discussion in 'Paragon Drive Backup Product Line' started by arcane, Nov 2, 2009.

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  1. arcane

    arcane Registered Member

    Nov 2, 2009
    Last week, I was able to successfully create a differential backup for a complete backup I performed previously.

    Today, I am unable to create another differential backup. I encountered similar problems when I initially attempted to create the base backup, however, got past them with I enabled the MS Shodow Copy service.

    Today, while I've been unable to create a new differential backup I have:
    Verified that MS Shadow Copy service is started.
    I have followed the process of selecting the existing base archive then "Differential Backup", navigated to the File view, selected the *.PBF file in the base backup archive, proceeded to identify where to create the new differential archive and applied my changes.

    I then see the screen where the archive creation process is displayed, it successfully locates the original archive and states the new differential archive is in process.

    I can navigate (via explorer) to the differential archive destination folder, and see that a differential *.PBF has been created.

    Progress never occurs in the status window, and the differential *.PBF is never populated. The progress remains at 0%, though the "gears" are turning.
    I never see the message that the shadow copy is invoked, nor do I end up with an archive. The only step that gets me out of the "progress" screen is the kill Paragon B&R. I'm sure this must be user error - so please help.

    I need to update my backup before my IT department takes my laptop back and wipes the drive (standard procedure).


    Thank you
  2. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

    Aug 10, 2009
    If you're encountering issues with VSS, i would suggest running the backup from the recovery cd environment.

    Tools > recovery media builder, and burn a Typical cd.

    Boot to the CD and complete the differential backup.
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