Did I Miss Something?

Discussion in 'ESET NOD32 Antivirus' started by Nuke, Apr 20, 2009.

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  1. Nuke

    Nuke Registered Member

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    I am going into my second year of using Nod32, and it has never detected any threat on my computer. Anyway, a few days ago it found a threat while doing a scan which now has been removed. When the standard scan had finished, I did a custom scan that came up clean. I also did an Eset online scan with the same results (no threats found). I have run SpyBot Search & Destroy and SuperAntiSpyware, and still nothing found on my computer. Nod32 is recommending that I run a manual scan. Did I miss something?
     

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  2. Thankful

    Thankful Savings Monitor

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    Are you saying the most recent NOD32 scan is still showing an infection?
     
  3. Nuke

    Nuke Registered Member

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    NO infection.
     
  4. Bubba

    Bubba Updates Team

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    What does your Log files\Detected threats say it found ? There were some issues with past databases concerning Google, certain uninstall files, etc....
     
  5. Nuke

    Nuke Registered Member

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    It does not show anything found in the Log files\Detected threats. Am I doing something wrong? I would also like clarification on what is a "manual scan"?


    ESET NOD32 Antivirus gives you the option to increase the security of your computer by running a manual scan.

    Standard scan
    Local disk scan

    Custom scan
    Selection of scan profile and targets the scan
     

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    Last edited: Apr 21, 2009
  6. Bubba

    Bubba Updates Team

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    Probably not and it was an over sight on my part since your pic shows an On-demand computer scan :doubt:

    I should have asked what does your Log files\On-demand computer scan results show !

    Bubba
     
  7. Nuke

    Nuke Registered Member

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    Screenshot below. Let me know if there is anything else and I will do my best to provide. Is a "manual scan" a "Standard scan" or a "Custom scan"?

    Thanks!
     

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  8. Bubba

    Bubba Updates Team

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    Well the one on 4\17 appears to be the one you are referencing so if you doubleclick that entry it will open in a new box. Then right click that entry and select Copy all. Paste that info in a new post. It will show which database and what was found.

    A "manual scan" to me would refer to a On-demand Computer scan which has 2 choices....Smart scan and Custom scan

    In the program Help index type on-demand scanner which explains some of what each means.

    you can also copy\paste what is in bold below in your browser and it will take you directly to the respective section in Help.

    Smart scan....

    mk:mad:MSITStore:C:\Program%20Files\ESET\ESET%20NOD32%20Antivirus\eset.chm::/pages/HLPAV_AUTOMATIC_CLEAN_60.htm

    Custom scan....

    mk:mad:MSITStore:C:\Program%20Files\ESET\ESET%20NOD32%20Antivirus\eset.chm::/pages/HLPAV_OWN_SCAN_60.htm

    Bubba
     
  9. Nuke

    Nuke Registered Member

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    Results as instructed. Please let me know if there's anything else. Thanks.

    ETA: what are we looking for?

    4/20/2009 7:08:16 PM C:\ 175535 0 0 Completed
    4/20/2009 7:06:48 PM C:\ 10627 0 0 Interrupted by user
    4/18/2009 12:26:21 PM C:\ 174892 0 0 Completed
    4/18/2009 11:56:39 AM C:\Boot sector;C:\ 174892 0 0 Completed
    4/17/2009 8:03:55 PM C:\ 174818 1 1 Completed
    4/4/2009 7:15:54 PM C:\ 174267 0 0 Completed
    4/4/2009 12:55:29 PM C:\Boot sector;C:\ 174183 0 0 Completed
    4/1/2009 7:25:35 PM C:\ 174189 0 0 Completed
    3/28/2009 7:19:59 PM C:\ 174343 0 0 Completed
    3/26/2009 7:07:41 PM C:\ 174244 0 0 Completed
    3/23/2009 6:48:38 PM C:\ 173911 0 0 Completed
    2/24/2009 8:02:35 PM C:\Boot sector;C:\ 173479 0 0 Completed
    2/24/2009 1:31:08 PM C:\ 173952 0 0 Completed
    2/23/2009 8:37:09 PM C:\ 173928 0 0 Completed
    2/21/2009 8:15:19 PM C:\ 173637 0 0 Completed
    2/21/2009 1:43:46 PM C:\ 173641 0 0 Completed
    2/16/2009 1:33:04 PM C:\ 173588 0 0 Completed
    2/13/2009 8:24:37 PM C:\ 172731 0 0 Completed
    2/8/2009 7:41:10 PM C:\ 173811 0 0 Completed
    2/7/2009 1:33:34 PM C:\Boot sector;C:\ 173791 0 0 Completed
    2/6/2009 1:56:20 PM C:\ 173837 0 0 Completed
    2/4/2009 8:14:05 PM C:\Boot sector;C:\ 174514 0 0 Completed
    2/4/2009 1:41:13 PM C:\ 174383 0 0 Completed
    1/31/2009 1:34:54 PM C:\ 173686 0 0 Completed
    1/26/2009 1:46:55 PM C:\Boot sector;C:\ 173693 0 0 Completed
    1/25/2009 1:34:04 PM C:\ 173335 0 0 Completed
    1/23/2009 9:41:45 AM C:\ 173528 0 0 Completed
     
    Last edited: Apr 21, 2009
  10. Bubba

    Bubba Updates Team

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    You copied the part concerning ALL the dates. The threat Nod found was on 4\17. As I mentioned above, the 4\17 tells you what Nod found and that would be the information that is important, not all the other dates you posted :blink:

    Having Nod for 2 years and you have never had to look at logs to know what they contain :doubt:
     
  11. Nuke

    Nuke Registered Member

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    I realized I made a mistake. I am new to logs but I am willing to learn. This is the first time that Nod32 has detected a threat on my machine. It looks like the log report (maybe 500 pages when copied into Microsoft Word) is too large to post on this forum.
    Thanks.
     
    Last edited: Apr 22, 2009
  12. Nuke

    Nuke Registered Member

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    Screenshot below.
     

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    Last edited: Apr 22, 2009
  13. Thankful

    Thankful Savings Monitor

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    Enter the advanced setup tree On-demand computer scan->ThreatSense engine parameter setup->Other->'Log all objects' should be empty. Otherwise, your log files will be huge.
     

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  14. Nuke

    Nuke Registered Member

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    "Log all objects" is now empty. I should probably reboot the PC. Will I now be able to post the log from April 17?
     

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  15. Nuke

    Nuke Registered Member

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    Bubba, thanks.

    I am not able to post the results. Either the log files are too long or I am doing something wrong.
     

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    Last edited: Apr 25, 2009
  16. Nuke

    Nuke Registered Member

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    Last edited: Apr 25, 2009
  17. Bubba

    Bubba Updates Team

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    You are Welcome.

    If in the future you have a log that is super large and you only want to see the item\items Nod found, with that log open use the Filter feature. If you then select Critical only, it will then show only the item\items it found.

    Bubba


    filtered.JPG
     
  18. Nuke

    Nuke Registered Member

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    Bubba, I have the log open, but why don't I see the Filter feature?:oops: All I have is copy in the bottom right-hand corner.
     

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  19. Thankful

    Thankful Savings Monitor

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    Filter may only be available in version 4.
     
  20. Nuke

    Nuke Registered Member

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    Thankful, thanks!
     
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