Diagnosis Tab

Discussion in 'Capsa Network Analyzer' started by craigF, Jul 21, 2009.

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  1. craigF

    craigF Registered Member

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    One of the most valuable features of this product is the diagnosis tab. I let my Capsa machine run all day, so I am unable to view all the details of an event if it hasnt occured in the last few minutes. Is there a way to retain the details of the information on this tab?

    For example, if I see a SMTP Server Returned Error, I want to be able to double click the event and see the text as to what happened.

    Thanks!
     
  2. Nelson

    Nelson Registered Member

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    The ultimate information you can dig up from the dialog event entries is packets.
    While packets are not saved by default.
    To solve this question, you shall configure capsa to save packets as *.cscpkt files into hard disk.
    Use "auto save packet file" and select "multiple files".
    And I suggeste you to also enable "Split file" on a size basis.
    The size shoule be defined based on the Maximum packet buffer size.
     
  3. craigF

    craigF Registered Member

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    I've tried that but after some time when I double click on an event, I get "No statistics node selected!"

    Any other ideas?
     
  4. Nelson

    Nelson Registered Member

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    This is because the packet buffer is full, and the exact data is flushed away so, there are only entries kept but detailed packets information is gone.

    You can either enlarge the packet buffer in General settings or store packet files into small pieces and then reopen them with bigger buffer size.
     
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