Dell Laptop Hangs

Discussion in 'Acronis True Image Product Line' started by d4jtwvb, Sep 24, 2007.

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  1. d4jtwvb

    d4jtwvb Registered Member

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    My Dell Latitude D630 hangs whenever I boot from recovery media and selected FULL Version of Image Workstion 9.1.
     
  2. InforMed

    InforMed Registered Member

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    I'm also having exactly the same problem. Did you find a fix? It works in safe mode but need access to network.

    Thanks, Rob.

    PS. TI v9.1 Build 3,887 (latest)
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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  4. paul002

    paul002 Registered Member

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    the solution seems to be to use the instructions in the acronis help post to specify "acpi=off noapic" to the linux kernel.

    The latter means its not using two CPU's and this seems to be the solution, after several hours of frustration I finally got my D630 to restore the backup I did ok earlier today!
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello paul002,

    Thank you for choosing Acronis Remote Workstation Disk Backup Software.

    We are glad to hear that your issue has been solved and you can use Acronis True Image successfully.

    If you have any further questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Marat Setdikov
     
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