Dell E6400 ethernet :-(

Discussion in 'Acronis True Image Product Line' started by zdesim, Sep 18, 2008.

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  1. zdesim

    zdesim Registered Member

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    I have Acronis True Image Home 11.0(build 8.101) and notebook Dell E6400. If I boot from CD I can´t see a network card, I cannot do a backup of my notebook.
    Is some reason for this? The newest BIOS I have, but network card still is not visible...

    Thank you and sorry for my bad english...
     
  2. Tom Brown

    Tom Brown Registered Member

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    If you perform your backup over the network from within Windows, you should set your archive splitting so that each .tib file will fit on a CD or DVD. If you have to recover using the recovery CD, boot it up and restore your backup from optical media, starting with the highest-numbered .tib file.

    Another approach would be to perform your backups to an external USB hard drive. You should have no problems reading the external USB drive after booting to a recovery CD.

    Most modern computers with on-board LAN have no ethernet connectivity until proprietary drivers have been loaded by the operating system.
     
  3. kidtriton

    kidtriton Registered Member

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    I just ran into the same thing. Hopefully they will update with those drivers included. It's really nothing more than the Intel Pro1000 NDIS driver, I already modified a netboot disk I had with the device ID and pointed it to the Pro1000 NDIS and worked fine.




    Fine as a workaround, but the bootable media needs to be updated with the device ID.



    Nah, I would expect Acronis to update the bootable media to include any popular NIC once it hits the market.
     
  4. jmk94903

    jmk94903 Registered Member

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    Send an email to Acronis Tech Support. They may be able to send you an iso file for a Rescue CD that has the driver for your network card.

    If that isn't available, you could create a VistaPE or BartPE boot disk with the necessary NIC driver and the TI plug-in.

    This is a problem that Acronis has with the Linux Rescue CD. Drivers are often not included for new hardware.
     
  5. zdesim

    zdesim Registered Member

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    Thank you very much for your answers!

    I tried new version (12 beta) and it works fine...

    I will send a message to Acronis Support, because I have a licence only for TrueImage 11.


    Thank you...
     
  6. zdesim

    zdesim Registered Member

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    Acronis sent me version 11.8.101 which can work with Dell E6400.


    So thank you :thumb:
     
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