Dell 2950 & Boot Problems - Perc 5 related?

Discussion in 'Acronis True Image Product Line' started by swaman, Feb 9, 2008.

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  1. swaman

    swaman Registered Member

    Feb 9, 2008
    Hi - using TI Server for Windows 9.1 & Universal Restore CD, I copied a RAID based image from a Dell PE1600SC and restored it to a Dell PE2950 with Perc 5 raid controller. The backup operation was fine but during the restore to the new server I got an error message asking for an additional driver:

    Device: PCI\VEN_1028&DEV_0015&SUBSYS_1F031028&REV_00

    I skipped this as Iwasn't too sure what it meant. Once the restore was completed booted the new server, all went well until the Windows 2003 splash screen came up and the server just rebooted. It's done the same thing every time since.

    Previous threads suggest this might be Perc realated, so has anyone else had this error and if so, how did you fix it?


  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello swaman,

    Thank you for choosing Acronis Server Disk Backup Software.

    The specified device is indeed PowerEdge RAID Controller PERC5. Please make sure you have provided the correct driver in .inf format.

    If the issue persists, please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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