deleting logs

Discussion in 'ESET Smart Security' started by robis, Apr 24, 2013.

Thread Status:
Not open for further replies.
  1. robis

    robis Registered Member

    Joined:
    Mar 21, 2009
    Posts:
    149
    Hi

    my epfwlog.dat has got 4GB
    i would like to delete it

    how should i do it under windows 8? (normaly all application have delete logs button or something like this, but i cant found it)

    could you please help me?

    thank you
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please make sure that you have logging of all blocked communications disabled in the IDS setup. This should only be enabled while troubleshooting issues with blocked communications, otherwise the size of the firewall log may grow quickly.
     
  3. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
    588
    If you would like to delete the logs, open ESS, go to Tools > Log Files > Firewall Logs, right-click an entry and choose "Delete All" and this should delete all of your FW Logs.
     
  4. robis

    robis Registered Member

    Joined:
    Mar 21, 2009
    Posts:
    149
    yes know I enabled it for trying found problem, but i forget turned off, now this functionality is turned off, but I wants to delete this 4GB log file :)

    that I try but nothing is showed (delete all is not enabled, maybe some there is some error if logs is to big ... i waited about 2 hours)


    here are some screenshots
    http://i36.tinypic.com/2ily3w5.jpg

    http://i34.tinypic.com/6pc7es.jpg
     
  5. encus

    encus Registered Member

    Joined:
    Nov 2, 2009
    Posts:
    535
    I know it's going to be so painful, how about deleting them one by one?
     
  6. robis

    robis Registered Member

    Joined:
    Mar 21, 2009
    Posts:
    149
    just see my screen ... when I go to window where logs are shown than application looks that something is fetching ... but nothing is shown (I cant delete all and i cant delete one by one) I have only blank page (but firewall log has got about 4GB)
     
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Delete C:\ProgramData\ESET\ESET Endpoint Security\Logs\epfwlog.dat in safe mode. Also make sure that logging of blocked communications is disabled.
     
  8. robis

    robis Registered Member

    Joined:
    Mar 21, 2009
    Posts:
    149
    thank you, after deleting logs under safe mode it working OK

    maybe it will be better to fix this issue with big logs
     
  9. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    In future versions, users should be warned if debug logging is enabled which usually results in production of large logs.
     
Thread Status:
Not open for further replies.