Delay getting username/password

Discussion in 'NOD32 version 2 Forum' started by seananderson, Nov 27, 2005.

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  1. seananderson

    seananderson Registered Member

    Joined:
    Nov 27, 2005
    Posts:
    6
    What would be the normal delay in getting my new username and password sent to me. I got the receipt from the purchase straight away (within a minute), but I still (half an hour) have not received the username and password to allow me to download the commercial version.

    Or am I just too impatiento_O
     
  2. CrazyM

    CrazyM Firewall Expert

    Joined:
    Feb 9, 2002
    Posts:
    2,428
    Location:
    BC, Canada
    Hi seananderson

    ... and welcome to Wilders :)

    :blink: ;) , you should have it soon.

    Regards,

    CrazyM
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
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    Posts:
    14,415
    It should be delivered within a couple of minutes. I'd suggest that you contact the distributor / reseller you purchased NOD32 from. Also, make sure the email was not intercepted by an antispam filter you (or your ISP) might be using.
     
  4. seananderson

    seananderson Registered Member

    Joined:
    Nov 27, 2005
    Posts:
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    I went and did something else for a while, and I have now received the e-mail with all the details. I think it knew I was waiting for the e-mail to arrive :)
     
  5. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    2,661
    Location:
    Throughout the USA and Canada
    occasionally the ordering system hangs for a short while - I had an order take a couple of hours to come through yesterday, they are normally back to me in 2-3 minutes.... it's happens sometimes...
     
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