Defrag doesn't work after creating image

Hi
I just installed Acronis Ver 8.0 and updated to build 937...I am using a laptop and have 53.51 Gigabytes Usable Hard Drive Capacity
28.84 Gigabytes Hard Drive Free Space
After I create an image (full) in Secure Zone I end up with many fragmented files and the defrag utility suggests that I defrag...when I do...the report comes back saying it cannot defrag the large Documents and Settings file...how do I correct this
Thanks
Richard

 

Hello Rxrich,

Thank you for choosing Acronis Disk Backup Software.

Could you please try to find the file with the ".tib extension on your hard drive ? It is possible that you create the image file to your partiton (and not in Acronis Secure Zone).

Thank you.
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Irina Shirokova

 

Many Thanks Irina...that was the problem...all is well now

 

Hello Rxrich,

Glad to hear that the problem has been resolved. If you have any other questions or encounter any problems please feel free to contact us again. We will certainly try to help you.

Thank you.
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Irina Shirokova