Defensewall/Sandboxie/PDFViewer

Discussion in 'other anti-malware software' started by Tony, Apr 2, 2010.

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  1. Tony

    Tony Registered Member

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    I have been running Defensewall and Sandboxie together for some time now for day to day browsing.
    Both seem to run very well together the only problem i have come across is when i try and open a PDF file in the browser (Firefox) i always get Sandboxie errors "SBIE2399 service RPCSS fails with error 1066. Last checkpoint was 1". and SBIE2399 service RpcEptMapper fails with error 1066. Last checkpoint was 1"

    Now i think this is to do with Defensewalls resource protection preventing the pdf from loading.
    It works fine when using DW or SB on there own.

    Does anyone have a work around for this who uses this combo together?
     
  2. BrendanK.

    BrendanK. Registered Member

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    Interesting problem...

    Could you please send the logs to support[at]softsphere.com.
     
  3. Tony

    Tony Registered Member

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    Gotta go out now, i`ll post the logs here as i am sure Ilya will see them.
     

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  4. Ilya Rabinovich

    Ilya Rabinovich Developer

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    I suppose, the problem is here: "module C:\Program Files\Sandboxie\SandboxieRpcSs.exe, Attempt to open protected file C:\Program Files\Mozilla Firefox\".
     
  5. Tony

    Tony Registered Member

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    Thanks Ilya, so how do i fix it?
     
  6. Ilya Rabinovich

    Ilya Rabinovich Developer

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    In two ways. But I woudl suggest the first one: enable "resource protection" popups and reproduce the issue. With appropriate popup choose "Allow this event next time" and "OK".
     
  7. Tony

    Tony Registered Member

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    I have just tried this Ilya, i had two pop ups with PDF viewer and sandboxie rpcss.exe wanting access to prtected file firefox clicked allow this event next time, but i am still getting the same errors.
    Attatched the latest log for the event after closing firefox and restarting and then trying to open pdf in firefox.
     

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  8. Tony

    Tony Registered Member

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    Just tried again, this time i cleared the events log just before trying to open the PDF in Firefox.
    No pop up occured.
     

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