As I have no knowledge of Acronis I decided to use the automatic featcher , in order to clone the hard drive, since this the PC will not boot, there is adash in the left top corner which flashes on and off, I did notice when it had finished text came up and said the hard drive has been cloned and to reset the drive, I ignored this because It was on automatic and I thought would do everything itself I checked the external drive which I wanted the clone on but there Was nothing on it. The Acronis True Image 8.0 which I bought about 3 0r 4yrs ago. I paid £20.00 or more can’t remember exactly, it still has the Registration card with the disk. Any help please. Raocisn.