Customer Service.............Brilliant

Discussion in 'ESET Smart Security' started by Yn Manninagh, Jan 26, 2009.

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  1. Yn Manninagh

    Yn Manninagh Registered Member

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    Jan 26, 2009
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    Earlier this week i purchased the Eset security suite, it soon became apparent that I had problems using the video conferencing software Oovoo.

    Being semi illiterate with computers I was unable to solve the problem myself and emailed Eset support. Within an hour a gentleman called Jonathan had taken charge of my PC remotely and solved the issue in ten minutes.

    It has been a very long time since I have experienced this level of customer service, and I will be extolling the virtures of Eset and it's staff to all my friends who have PC's.

    Thank you once again Jonathan for your friendly prompt and skillfull help.

    " If only Eset made lager" :D :D
     
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