Customer Satisfaction Survey-- free 2 months subscription extension

Discussion in 'NOD32 version 2 Forum' started by rgibsons2005, Jan 3, 2006.

Thread Status:
Not open for further replies.
  1. rgibsons2005

    rgibsons2005 Registered Member

    Joined:
    Oct 24, 2005
    Posts:
    53
    Please chill out! The ladies are working extremely hard verifying and sending confirmation e-mails. I haven't received mine since a LONG while ago after completing the survey and I'm just chilled! I know the 2-month extension is "NARLEY" and Eset and they should be commended. At least they didn't have all of us complete the survey and then randomly pick 1 winner! Just think of the odds of winning!
     
  2. Marcelo

    Marcelo Registered Member

    Joined:
    Oct 11, 2005
    Posts:
    247
    Location:
    Rio de Janeiro, Brazil.

    Did you PM Bandicoot as instructed in this thread? He sorted everything out for me in two days...
     
  3. JVM

    JVM Registered Member

    Joined:
    Dec 24, 2005
    Posts:
    328
    Yes, I sent him a PM on 1-26, and I have sent other PM's as well. The last PM from him to me said they sent me a confirmation e-mail--and I replied that I have not received any confirmation.
     
  4. Marcelo

    Marcelo Registered Member

    Joined:
    Oct 11, 2005
    Posts:
    247
    Location:
    Rio de Janeiro, Brazil.

    Well I've seem lost email sometimes. Once I had an email that took 3 days to reach the recipient... I never understtod how that happened. Probably bad servers on the way:)

    You could ask him to send your confirmation to another email if you have one, after all your mail server could have filtered Eset´s email as spam, for instance. Some servers filter spam and do not notify the user. And if he confirmed the email has been sent and you didn´t recieve it, at least you have been informed your license has been extended you just don't have proof of it.

    Anyway I'd keep the PM exchanged as proof of the extension of your license if anything wierd happens.
     
  5. JVM

    JVM Registered Member

    Joined:
    Dec 24, 2005
    Posts:
    328
    There is no possibility of the e-mail being deleted by my ISP server. I did send another PM stating I had not received any confirmation e-mail and still waiting for a reply from him.
     
  6. Marcelo

    Marcelo Registered Member

    Joined:
    Oct 11, 2005
    Posts:
    247
    Location:
    Rio de Janeiro, Brazil.

    I´d wait for his answer AND keep all PM exchanged as proof until you get your email. If anything happens you have proof of your license extension.
     
  7. JVM

    JVM Registered Member

    Joined:
    Dec 24, 2005
    Posts:
    328
    I am happy to report that today I received a phone call from eset and the issue has been resolved with an e-mail confirming the extended 60-day license.

    Thank you Bandicott and Stephanie Butters!
     
  8. rgibsons2005

    rgibsons2005 Registered Member

    Joined:
    Oct 24, 2005
    Posts:
    53
    Great for all of you! woohoo... :rolleyes:
     
  9. mata7

    mata7 Registered Member

    Joined:
    Nov 8, 2005
    Posts:
    635
    Location:
    Mississauga, Canada
    i just got my extra 2 months today :)

    Thank you Bandicoot for all you help
     
  10. PatG

    PatG Registered Member

    Joined:
    Apr 30, 2004
    Posts:
    579
    Location:
    South Alabama
    Noticed today that I had 1 private unread message on 1/30. Was from Bandicoot informing me that my license had been found and confirmation email would be coming soon! So........am giving advance thanks to Bandicoot and EVERYBODY that is involved in this HUGE task. Your efforts are APPRECIATED!
     
  11. rgibsons2005

    rgibsons2005 Registered Member

    Joined:
    Oct 24, 2005
    Posts:
    53
    Mrs. Pat (Patricial) G, no need to thank me. You're welcome madam! :rolleyes:
     
  12. SSK

    SSK Registered Member

    Joined:
    Nov 28, 2004
    Posts:
    976
    Location:
    Amsterdam
    :D

    (Thanks Bandicoot! ;) )
     
  13. RejZoR

    RejZoR Lurker

    Joined:
    May 31, 2004
    Posts:
    6,426
    Just got the subscription extension confirmation mail :)
     
  14. DonKid

    DonKid Registered Member

    Joined:
    Jun 27, 2004
    Posts:
    566
    Location:
    S?o Paulo, Brazil
    Just got nothing yet. :(
     
  15. PatG

    PatG Registered Member

    Joined:
    Apr 30, 2004
    Posts:
    579
    Location:
    South Alabama
    Err, don't know why you thought I was Patricia, cuz I'm Patrick! :D
     
  16. DonKid

    DonKid Registered Member

    Joined:
    Jun 27, 2004
    Posts:
    566
    Location:
    S?o Paulo, Brazil
    Today I got an E-mail from Eset Team.
    I really would like to thanks Bandicoot for solving my problem.:D

    Best Regards,

    DonKid.
     
  17. PatG

    PatG Registered Member

    Joined:
    Apr 30, 2004
    Posts:
    579
    Location:
    South Alabama
    AYE! The man went the extra mile for me also. Go hoist one on me, Nigel! :D
     
  18. Bandicoot

    Bandicoot Eset Staff

    Joined:
    Mar 23, 2004
    Posts:
    297
    Location:
    California
    Thanks guys! Sorry that all of you had problems receiving your extensions. They say that patience is a virtue. ;)

    Bandicoot.
     
  19. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    I'm still waiting for my 2 year extension, I filled the form in 12 times :D :D :D
     
  20. DonKid

    DonKid Registered Member

    Joined:
    Jun 27, 2004
    Posts:
    566
    Location:
    S?o Paulo, Brazil
    LOL.

    I think Eset team don´t know you.:D
     
  21. Brian N

    Brian N Registered Member

    Joined:
    Jul 7, 2005
    Posts:
    2,174
    Location:
    Denmark
    Still waiting for a response...
     
  22. GWA

    GWA Registered Member

    Joined:
    May 21, 2005
    Posts:
    59
    Location:
    Albuquerque, New Mexico
    I'm still waiting too. I sent PM and got Bandicot's reply quite a while back. I will remain patient. Did save the PM - just in case! CHUCK
     
  23. Osaban

    Osaban Registered Member

    Joined:
    Apr 11, 2005
    Posts:
    5,352
    Location:
    Milan and Seoul
    I received 2 e-mails of confirmation! Does that mean i'm going to get 4 months extension?
     
  24. Firecat

    Firecat Registered Member

    Joined:
    Jan 2, 2005
    Posts:
    8,221
    Location:
    The land of no identity :D
    Lucky you! Basically, it means that your email has been processed twice. If the person who was notifying of the extension on each email was different, it may be likely you got a four-month extension. ;)
     
  25. rgibsons2005

    rgibsons2005 Registered Member

    Joined:
    Oct 24, 2005
    Posts:
    53
    all of you need to chill out!
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.