Crystal Security - Discussion

Well, if the information does not contain an private details, I am sure if you post here or email the developer, he can assist you.

 

Yes, I notice he(Kardo) said that he was having problems with AV scanners detecting his program as malware. But, I sure the AV companies that do, are fallible.

 

Thanks Tarnak for your comments, I appreciate it very much. I'm still very new with this app and I understand its development is in progress. Its just that my security is a bit too high regarding this wonderful app.

It is up and running now and I have to whitelist 64 applications which are up to now unknown, but I know for sure they are legit apps, some free and some paid products.

I just disabled all protection from avg, downloaded crystal security, excluded crystal from resident shield, enabled all protection again and its running fine.

Although I still got a warning from Windows if I want to run the product when I boot up in windows, so no AV product blocking it but Windows itself questioning if I am sure to run it.

Anyway, I think it is a great product and it is just a few minor nags from AV or windows

 

Hi jna99,


You are welcome ...and I am sure that when Kardo checks back he will be able to help you further.

 

Just one more comment.
I've enabled automatic startup for crystal security and windows blocks the run, well not actually block it but I've to confirm the execution.

I login into windows as admin, always. I feel very confident about that. I've disabled running of cmd.exe (which I can enable very quickly if I need to use it), cscript.exe, wscript.exe and on demand I block regedit in all locations and blocked various mmc components (mmc.exe, gpedit.msc, etcetera.)

Anyway, I have UAC also disabled. anyway, it is because crystal security is not signed that causes windows to question it. I don't have real problem with it, its just I have to manually allow it to run when it wants to automatically start.
I've included some attachments (screenshots).

 

I see you are at an advantage because you are having UAC, which means Vista or Win7. I am still on XP.

 

yes, I forgot to mention which windows version I have . my OS is Windows 7 ultimate 64-bit.

Indeed, but UAC can sometimes be very irritating, at least for me. especially when you use cleaning tools (browser cache and various other things like MRU) then UAC will prompt you everytime (when set at maximum level, which is the best setting to be honest).

People often question the fact to login as admin, but I've never been infected (yet) and I'm very careful what I'm doing and if I'm not sure I enable shadow defender or I run vmware workstation with windows 7 or linux and browse from within there and test files if they are malicious and such.

Also I make full system backups with trueimage.

I like windows 7 64-bit alot, but I think I'll stick with 7 till 2019, or when windows 9 comes along, whatever comes first.

 

I think I will go with that version of windows in my next custom build, but it is over AU$450, which is too much.

 

Thank you very much i will check it and post my result here

 

I have testet it with your informations and it did Not work for me and i become Not a Bug report

 

Hello,

Thank you for using Crystal Security program

Any kind of feedback and suggestions welcome!

Regards,
Kardo

 

Hello,

Hmm... maybe you downloaded version 2.4.0.20? I ask this because v2.4.0.20 version is detected by several scanners as malicious via VirusTotal.

If you downloaded v2.4.0.21 version and still got warning from AVG then it is weird,
because i scanned yesterday and today Crystal Security v2.4.0.21 Beta version via VirusTotal.com and both results - 100% clean. No detections.

Regards,
Kardo

 

Hello,

System Checkup module (detection rate and false positives) will be improved with newer versions. I also plan to add Heuristic detection to improve zero-day malware detection.

Regards,
Kardo

 

Hello,

Thank you for your answer.

I will contact you via PM soon to help to solve
your System Checkup problem.

Regards,
Kardo

 

Thank you very much for your information

 

Hello,

If you like to hold UAC on MAX or just ON, and also want that Crystal Security start automatically without confirmation on every startup - then try to uncheck 'Always ask before opening this file' option on Windows Security Warning prompt about file opening.

On my Windows 7 UAC is on and program start automatically without any prompt on every startup.

Regards,
Kardo

 

Hi KardoKristal

Can you check the File again

SHA256: 72c6568ef71a7b90ee18f6b066198eb00199e56af7651186c2b59eacd3d8f865
SHA1: 14e79a75cd7f4290a49ac85922e06845ffdcb10a
MD5: 7ea21e28fcc7efbc5df9278eba5c52d3
File size: 568.5 KB ( 582144 bytes )
File name: C:\Users\Alexander Robrecht\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Crystal Security.exe
File type: Win32 EXE
Detection ratio: 1 / 42
Analysis date: 2012-08-07 16:30:57 UTC ( 0 Minuten ago )

Detected by Kaspersky

 

Hi

Any infos about it

And when will you send me your pMs

 

Hello,

Thank you for your feedback!

Hmm...Now i have to contact with Kaspersky Lab about this false positive. Seems like they classify even new updates as malicious (without actually checking it).

Regards,
Kardo

 

Hello,

Sorry about late reply.

Please be patient

I will make a list of scenarios to identify what is causing
your System Checkup problem.

Regards,
Kardo

 

Hi KardoKristal

Thank you very much for your 2 answer about my 2 questions.

Did you check your new programms when did you release a newer version into virustotal

 

Hi

Any Infos about it

And when will you send me your 2 pms with the Translation file and the Other One for my checkup Problem

 

Is this conversation 1/2 public and 1/2 private?

 

Hello,

If some user have problem with Crystal Security program then some conversation is private, because messages include unique scenarios to identify what is causing the problem for specific user.

Regards,
Kardo

 

Just got a detection from my AV for v2.4.0.21 beta when booting up earlier this evening.