Crashes At Start-Up

Discussion in 'other software & services' started by rainmaker2, Jan 1, 2005.

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  1. rainmaker2

    rainmaker2 Registered Member

    Joined:
    Dec 4, 2004
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    Location:
    NE Georgia, USA
    About half the time, my 2 year old Dell crashes at start-up (Windows XP Home, SP2). After rebooting, I receive a message that my system has "recovered from a serious problem".

    When I query Windows about the error, it states that it can't tell what caused the problem, but that it may be due to a driver. I checked the Windows site, and there are no driver updates available for my system.

    The error signature for one of the crashes is as follows:

    BCC Code: 10000050 BCP1:8EFD8FDE BCP2:00000000 BCP3:F99B4361 BCP4:00000000 05Ver:5_1_2600 SP:2_0 Product:768_1

    After rebooting, usually the PC will function properly, except that the sound system may not work. I receive an error message that states that there may not be enough codecs (or codescs) to play music files.

    Also, when I change any settings (for instance, Internet Options or System Configuration Utility), I receive an error message that states that Internet Explorer cannot find the Active Desktop HTML file. I click "okay" to turn off the active desktop, but nothing seems to change.

    Under Device Manager, there is a conflict showing for Microtek SimpleSCSI Miniport Drivers and SCSI/RAID Host Controller.

    All suggestions for diagnosing these problems and restoring my system will be greatly appreciated.
     
  2. LiquidWu

    LiquidWu Registered Member

    Joined:
    Dec 28, 2004
    Posts:
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    That's a lot of bugs... Ever thought about formatting and reinstalling? Usually that's the easiest way to cure something like this.
     
  3. Notok

    Notok Registered Member

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    May 28, 2004
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    Location:
    Portland, OR (USA)
    My first course of action with something like this would be to run SFC (start > run: "sfc /scannow", make sure to have your XP CD handy), then download and install driver updates for everything, especially the motherboard chipset drivers.
     
  4. Jimbob1989

    Jimbob1989 Registered Member

    Joined:
    Oct 18, 2004
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    Although many people believe it is almost always the answer, formatting is often not needed.

    Jimbob
     
  5. rainmaker2

    rainmaker2 Registered Member

    Joined:
    Dec 4, 2004
    Posts:
    10
    Location:
    NE Georgia, USA
    I ran SFC and updated the drivers. So far, the crashes have stopped.

    If things should get suddenly worse, I'll probably try a non-destructive reinstall of Windows XP.

    Thank you very much for the helpful suggestions.
     
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