Talked my friend into purchasing Counter Spy and I set it up on his computer for him, worked fine till the other day and the icon in the taskbar went Black. Went round to check it out, there was an error occurring saying could not stop the Sunbelt Counterspy service on local computer. Error 1053. When you check the event viewer this is what it says. The service did not respond to the start or control request in a timely fashion. Checked that the service was running and tried to stop it but could not. Uninstalled the program and reinstalled with the same problem and another error, failed to initialize the service controller, the service may not be running. It is running when you go to check it. He is running Windows 2000 all up to date. Anyway help apreciated, as it is a good program and I have been using it for years not a problem.