I have a Dell Dimension 3000. I have the most recent Dell on-board video chip set driver(s) available installed. I use WinXP SP3 with all the critical updates. I am using TI 2009 build 9646. I use an external USB hard drive (Onetouch) to store my disk image files. On bootup with the CD Restore inserted, when I select the Full Version (Linux) restore option, the TI restore application screen has a corrupt appearance -- the TI app window that appears is darkened black with a white and orange tinted irregular appearance. The fonts are mostly unreadable and jagged. Also, even after carefully squinting at the screen and navigating the menus correctly to restore my hard drive, TI will prompt me with a "media on disk (OneTouch) is found corrupt" and the restoration halts. On bootup with CD Restore, when I select the Safe Version (MSDOS) restore option, the TI restore app screen is not corrupt in appearance. Unfortunately, though, the Safe Version option will not allow me to access my external USB hard drive. If I start the restoration process from within a WinXP session, though, when I select the same disk image stored on my external USB hard drive, TI will reboot and restore my system without error. *This defeats the whole purpose of TI!* If I cannot access my disk image files on my external USB hard drive whenenver I need to restore my internal hard drive via the CD restore disk, what good is TrueImage I have re-downloaded, un-installed and re-installed TI several times now, but the result is the same. I have also burned additional TI Restore CD's as well, just in case an original, faulty Restore CD copy was the culprit here. I found a thread on this forum that recommended that, when in the corrupt Full Version restoration screen, to minimize and then maximize the corrupt TI app window. That did not help. I also added "novesa" to the command parameter window during the CD Restore disk creation process. That did not help. Apparently the CD Restore Full Version option that utilizes Linux, uses a version of Linux that recognizes neither my computer's on-board video chipset nor my external USB hard drive.