I downloaded spyware blaster to remove spyware called coolwebsearch.com and to stop those annoying active x downloads. neither has worked, i still get the coolwebsearch.com pop-up and the active X downloads. can someone help me rid my computer of these bastards
Hi, Can you please download and run CWShredder from http://www.spywareinfoforum.com/~merijn/files/cwshredder.zip After letting it do it's thing, reboot and download and run HijackThis from http://www.tomcoyote.org/hjt/hijackthis.zip and scan the system but do *not* try to fix anything yet as many of the items listed are necessary, instead press the "save log" button and copy and paste the log here for someone to review and advise on. Thanks, Dan
The CWShredder mentioned above should do the job nicely. Just FYI, SpywareBlaster doesn't scan for and clean existing spyware off of your system (use Spybot S & D or Ad-Aware for that). Instead, SpywareBlaster can actually help prevent spyware from being installed on your PC. Think of it as a line of defense. Best regards, -Javacool
here is the log per dan perez, please advise Logfile of HijackThis v1.95.1 Scan saved at 1:08:49 AM, on 7/26/03 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\SYSTEM\CMMPU.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\STIMON.EXE C:\KMAESTRO\KMAESTRO.EXE C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE C:\PROGRAM FILES\ONTRACK\FIX-IT\MXTASK.EXE C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\PROGRAM FILES\SPYWAREBLASTER\SPYWAREBLASTER.EXE C:\WINDOWS\HH.EXE C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE C:\PROGRAM FILES\NETZIP CLASSIC\NETZIP.EXE C:\WINDOWS\TEMP\ZIP7066\0\0\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.runsearch.com F1 - win.ini: run=c:\windows\SYSTEM\cmmpu.exe O2 - BHO: (no name) - {66993893-61B8-47DC-B10D-21E0C86DD9C8} - C:\WINDOWS\SYSTEM\IEHELPER.DLL__SpybotSDDisabled (file missing) O2 - BHO: (no name) - {B8C0220D-763D-49A4-95F4-61DFDEC66EE6} - C:\WINDOWS\SYSTEM\MEDUP012.DLL__SpybotSDDisabled (file missing) O2 - BHO: (no name) - {1F48AA48-C53A-4E21-85E7-AC7CC6B5FFA2} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE O4 - HKLM\..\Run: [NetZIPFolders] C:\Program Files\Netzip Classic\nzfprop.exe /startup O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\ONTRACK\FIX-IT\MEMCHECK.EXE O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] c:\windows\SYSTEM\mstask.exe O4 - Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE O4 - Startup: Fix-It.lnk = C:\Program Files\Ontrack\Fix-It\mxtask.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\Intel\Createshare\program\MGI\Temp\MGI00000.html O9 - Extra button: Real.com (HKLM) O9 - Extra button: Net2Phone (HKLM) O9 - Extra 'Tools' menuitem: Net2Phone (HKLM) O9 - Extra button: X-Zone (HKLM) O9 - Extra 'Tools' menuitem: &X-Zone (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O12 - Plugin for .1: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37821.6932638889
Okay, please close out of all other programs/windows and select and fix the following R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.runsearch.com O2 - BHO: (no name) - {66993893-61B8-47DC-B10D-21E0C86DD9C8} - C:\WINDOWS\SYSTEM\IEHELPER.DLL__SpybotSDDisabled (file missing) O2 - BHO: (no name) - {B8C0220D-763D-49A4-95F4-61DFDEC66EE6} - C:\WINDOWS\SYSTEM\MEDUP012.DLL__SpybotSDDisabled (file missing) O2 - BHO: (no name) - {1F48AA48-C53A-4E21-85E7-AC7CC6B5FFA2} - (no file) These next four I do not recognize, if you recognize what they are and want to keep them leave them alone, otherwise select/fix these as well; O9 - Extra button: X-Zone (HKLM) O9 - Extra 'Tools' menuitem: &X-Zone (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) If you did *not* set Spybot S&D to protect your homepage fix the following; O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present Once you are done, reboot and rescan with HijackThis and post a fresh log so we can be sure we got everything. Thanks, Dan
Pieter and Dan (and anyone else that I've missed here - and of course all the people that do the same thing on a regular basis over at SpywareInfo). I'd like to totally thank you for both your ability and your willingness to read through those HijackThis logs and give specific advice on what to remove. Many thanks! Pete
Hi Pete, Don't forget Merijn who provided HijackThis and StartUpList and is always willing to change them if a new threat requires it. He also came up with CWShredder, just like Javacool produced RapidBlasterKiller. Regards, Pieter
Dan and the gang Here is the updated hijackthis log after fixing the items you listed. Logfile of HijackThis v1.95.1 Scan saved at 2:27:43 PM, on 7/26/03 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\MSTASK.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\SYSTEM\CMMPU.EXE C:\WINDOWS\TASKMON.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\WINDOWS\SYSTEM\STIMON.EXE C:\KMAESTRO\KMAESTRO.EXE C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC.EXE C:\PROGRAM FILES\ONTRACK\FIX-IT\MXTASK.EXE C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\WINDOWS\TEMP\ZIP82A0\0\0\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Roadrunner F1 - win.ini: run=c:\windows\SYSTEM\cmmpu.exe O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE O4 - HKLM\..\Run: [NetZIPFolders] C:\Program Files\Netzip Classic\nzfprop.exe /startup O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\ONTRACK\FIX-IT\MEMCHECK.EXE O4 - HKLM\..\Run: [KeyMaestro] C:\KMaestro\KMaestro.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] c:\windows\SYSTEM\mstask.exe O4 - Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE O4 - Startup: Fix-It.lnk = C:\Program Files\Ontrack\Fix-It\mxtask.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\Intel\Createshare\program\MGI\Temp\MGI00000.html O9 - Extra button: Real.com (HKLM) O9 - Extra button: Net2Phone (HKLM) O9 - Extra 'Tools' menuitem: Net2Phone (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O12 - Plugin for .1: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37821.6932638889 Sorry about double posting my initial message, I first posted in a general area then realized there was a spywareblaster specific area, my bad. Anyway thanks for all of your help. A donation will be forthcoming, hopefully others who use this service also send donations. It would really suck for those of use who are technologically challenged to not have help from people like you.
Hi jsi2k3, Good job at cleaning up. You could get rid of these: O9 - Extra button: Net2Phone (HKLM) O9 - Extra 'Tools' menuitem: Net2Phone (HKLM) if you are (hopefully) not using that anymore. Regards, Pieter
