Consumer group slams Fifth Third over data breach

guest · Feb 12, 2020

Consumer group slams Fifth Third over data breach
February 11, 2020
https://eu.cincinnati.com/story/mon...consumer-federation-america-slams/4722455002/

The head of the Consumer Federation of America slammed Fifth Third's cryptic letter to customers disclosing a data breach that has exposed an undisclosed number of people to identity theft.

"Fifth Third is only telling half the story – it's vague and deceptive to customers because it’s not just their Fifth Third accounts that will be impacted,” said Jack Gillis, executive director of the Washington, DC-based nonprofit consumer advocate.
Gillis criticized text from a letter to select consumers that reassured them the bank had "not detected any fraudulent activity on your accounts." He noted crooks could use the affected data outside the existing bank accounts.

Gillis said Fifth Third's limited commentary about the breach indicates consumer information was sold to other crooks on the "dark web," the digital marketplace for illicitly obtained personal data.
"They didn't do it for fun," Gillis said about the fired bank employees.
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Fifth Third spokeswoman Laura Trujillo refused to answer further questions about the breach from The Enquirer, regarding the origin or the scope of the unauthorized activity.
Fifth Third Bank wouldn't say how many customers are affected or where they are.
They did not provide any status on the investigation.
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US Bank Slammed for "Vague and Deceptive" Breach Disclosure

Fifth Third wrote to customers after discovering that at least two of its employees had stolen customer information and provided it to a third party.
The thefts began in the summer of 2018, and those responsible have since been terminated by the company.
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xxJackxx · Feb 12, 2020

This should not be the place I am finding out about this. But I guess that is the point of the article.

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Consumer group slams Fifth Third over data breach

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