hi all, Long time lurker, first time poster here. Excited to try out this great program but unfortunately i'm having problems. I installed the trial version yesterday and after one successful snapshot and archive creation, every subsequent attempt to copy/update snapshots is riddled with errors (20k +). I checked the activity log and it appears that the problem occurs when attempting to copy each file to the snapshot, FD-ISR is unable to do it. The error I get is "Error - GRH::CreateFile. The system cannot find the path specified." My initial successful snapshot was created after reformat and install of fresh copy of WinXP Pro with only newest Firefox and Sandboxie installed. I performed a successful archive to my external drive after creating the original snapshot. I installed some Windows updates, IE7, Comodo 2.4, Returnil, Threatfire and tried another snapshot and that's when the errors started. This snapshot was unbootable of course. I've been poking around Wilder's and horizon's website looking for anyone with this particular problem to no avail. I've even tried booting back into the original clean snapshot (with just Firefox and Sandboie) and tried to make a copy of that snapshot and i still get the error. Not sure what I managed to do here I submitted a ticket already..waiting for response. Anyone have any ideas about my problem? Or can direct me to where I can find out. Thanks.