computer shuts..HELP!!!

Discussion in 'NOD32 version 2 Forum' started by ey_dude, Jan 9, 2007.

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  1. ey_dude

    ey_dude Registered Member

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    i just installed nod32 2.7.
    before i used norton and removed it recently!

    nod32 is running okay but everytime i click delete(virus) my computer will shut off and restart and it really takes time to start...!

    i dont have any anti virus software installed!

    pls need y0ur help!
     
  2. twl845

    twl845 Registered Member

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    I'm confused. First you said you have NOD32 installed, and then you ended with "I don't have any anti-virus software installed. Do you mean you don't have any viruses in your pc? If your pc is clean of virus' why do you click delete (where ever that is)?
     
  3. ey_dude

    ey_dude Registered Member

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    Im sorry
    I mean i dont have any OTHER anti virus software installed other than NOD32..
    I just replaced norton with NOD32.
    and now everytime i use scan and delete, my comp shuts off
     
  4. Carver

    Carver Registered Member

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    It sounds like some the Norton files are still present. Google for a remover.
     
  5. ey_dude

    ey_dude Registered Member

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    i still have some folders from norton, quarantine folders and some that im not sure if safe to remove.
     
  6. twl845

    twl845 Registered Member

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    I agree with Carver. NA is like cancer, you might not have gotten it all.
    I also have NOD32 and I don't see any "scan delete". If I want to do a scan, I right click the icon, and when the window comes up I click the 5th option down "NOD32" and the right hand window comes up with the choices for an on demand scan. I click "On Demand', and let it do its thing. After the scan, having no viruses I click it closed.
     
  7. Texcritter

    Texcritter Registered Member

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  8. ASpace

    ASpace Guest

    What protection module offers you do delete malware ? Does this happen from the on-demand scan?
     
  9. ey_dude

    ey_dude Registered Member

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    I already uninstalled it but Is it safe to remove all folders left by norton antivirus and systemworks.
    Folders like AdvTools,Savrt,Iwp,quarantine?
     
  10. ey_dude

    ey_dude Registered Member

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    when i use the on demand scan and when a threat found i will press the delete and my computer will shuts
     
  11. Marcos

    Marcos Eset Staff Account

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    Perhaps there's something running that permanently checks for presence of the file detected and deleted by NOD32, just a hunch. A log from Hijackthis (google it) might shed more light - send it to support @ eset.com along with a link to this thread.
     
  12. ey_dude

    ey_dude Registered Member

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    i mailed esset about this but no response..
    o_O
     
  13. Blackspear

    Blackspear Global Moderator

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    Hi ey_dude, welcome to Wilders.

    Please download and run the NORTON REMOVAL TOOL then uninstall and reinstall a fresh copy of NOD32.

    Cheers :D
     
  14. ey_dude

    ey_dude Registered Member

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    thanks for everyone But still my computer shuts...o_O
    dont know now if i can continue using NOD.
     
  15. ASpace

    ASpace Guest

    Hi ! Did you mail Marcos to support@eset.com + link to this thread + log file of HijackThis . If not , do it , he will probably help you
     
  16. huangzhengliang

    huangzhengliang Registered Member

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    What I did was format comp and reinstall Windows. Yes, it took time but I didn't want leftovers from Norton and any problems which may appear later.
    Bro had Symantec AV Corp so the Norton removal tool didn't work. The instructions from symantec didn't say anything about some registry keys which were related to symantec so I thought screw this and reinstalled Windows.
    Uncles comp was formatted not long ago and had Kaspersky IS trial so uninstalling it shouldn't have been as bad as Norton. I installed NOD32 on it today.
     
  17. ey_dude

    ey_dude Registered Member

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    still crashes...
    I think i have a virus or something in my computer that makes it crash because not only in
    NOD32 my computer shuts also when i use Registry medic or when my computer is installing microsoft upgrade.
    so anyone had the same problem?
    problems in my computer is appearing one by one now....!
    need of help .. pls!

    even my dvd drive now cannot read DVDRW disc so i cant burn!o_O o_O o_O
     
  18. snowbound

    snowbound Retired Moderator

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    ey_dude, please confirm if u have done this yet or not,



    snowbound
     
  19. ey_dude

    ey_dude Registered Member

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    thanks snowbound, i will do that now!
     
  20. twl845

    twl845 Registered Member

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    Can you restore to an earlier date?
     
  21. ey_dude

    ey_dude Registered Member

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    computer restore wont restore...!

    and i already emailed Marcos but still waiting for the reply..
    i hope he's not too busy
     
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