Compay NX9005 Laptop/Restore doesnt work at all

Discussion in 'Acronis True Image Product Line' started by Marachi, Nov 19, 2005.

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  1. Marachi

    Marachi Registered Member

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    HI,

    Yesterday i tried to restore an image from above Laptop(latest Bios).

    Acronis Treuimage version 7 build 638 is installed.

    1) I tried to start the restore process from windows so that system boots and tries to start from the linux kernel.
    Acronis Loading and then black screen forever

    2) Started from the version bootdisk same result

    3) used a version 9 bootdisk(latest build) let me choose fullversion , then a smaller version without pcmcia+ usb drivers etc, and start windows

    so i choosed full:

    Result:

    CRC Error(6) freeing initrd memory 9812k freed.
    Kernel panic: No init found
    Try passing init:eek:ption to kernel



    Thats really tough cause its very important for our company to get this image restored.
     
  2. Chutsman

    Chutsman Registered Member

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    What is your image stored on? External drive, or in the Secure Zone on the laptop drive?
     
  3. Marachi

    Marachi Registered Member

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    tried it with external disk and now its on the 2nd partition.

    But anyhow i dont come as far as this could matter or am i wrong

    I am not using the secure zone , would it help me in that case
     
  4. Menorcaman

    Menorcaman Retired Moderator

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    Hello Marachi,

    Have you tried the acpi=off noapic workaround around (make sure you type the second command as noapic not noacpi !!) detailed in the Acronis Support Sticky tiitled <Please Read Before You Post>?

    Regards
     
  5. timvirin

    timvirin Guest

    I am getting the exact same message on a home network.
    Any suggestions?

    crc error<6>freeing initrd memory:9997k Freed
    kernel panic: No init found. Try init=option to kernel
     
  6. Marachi

    Marachi Registered Member

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    glad that i am not alone ,what hardware are u using. Never had Problems with version 7 on any of our 30 Pcs/Laptops.

    Version 7: black screen after message:Loading Acronis

    Version 9 Bootdisk: see above
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Marachi and timvirin,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please recreate Acronis Bootable CD with Acronis True Image 9.0 and see whether the problem still persists?

    Thank you.
    --
    Tatyana Tsyngaeva
     
    Last edited: Nov 23, 2005
  8. Marachi

    Marachi Registered Member

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    same problem again with new boot disk.
     
  9. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Marachi,

    Thank you for choosing Acronis Disk Backup Software.

    Please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    If you will not be able to create a sysinfo.txt file for some reasons then please boot from the Acronis True Image 9.0 rescue disc once more and press F11 key when the selection screen appears.

    After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word, click on the OK button. As the startup messages stop scrolling please write down the last few lines of the output, or use a digital camera to make shots of the output screens.

    Please create an account, then log in and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread.

    We will do our best in order to resolve the problem under consideration as soon as possible.

    Thank you.
    --
    Tatyana Tsyngaeva
     
  10. Marachi

    Marachi Registered Member

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    Dear Tatyana,

    Will do so thx for ur help so far.

    Regards

    Chris
     
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