Compatibility problem?

Discussion in 'Ghost Security Suite (GSS)' started by Antarctica, Sep 3, 2005.

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  1. Antarctica

    Antarctica Registered Member

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    Hello,
    Is it possible that there is a compatibility problem between Ghost Security Suite and FireFox?

    I did install the new version of GSS and I did experience my first BSOD since I install Windows XP Home Edition three years ago.

    And it happend when I was surfing with FireFox. After reboot I noticed I also had lost all my bookmarks in FireFox.

    Any idea what it could be?

    Thanks
     
  2. Jason_R0

    Jason_R0 Developer

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    I fixed an issue in the driver which could cause a bugcheck. In the future if you receive a BSOD, could you please email me the crash dump so I can easily identify the specific issue you have found. Sometimes the problem isn't with RegDefend, and a crash dump will easily let me determine if this is the case.

    The issue wasn't with firefox in particular, rather a general bug which happened in rare circumstances.

    You can grab the new driver, through the updater in Ghost Security Suite.
     
  3. Antarctica

    Antarctica Registered Member

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    Thanks Jason for your fast reply. :)
     
  4. beethoven

    beethoven Registered Member

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    I never had a BSOD :D - had to google first to understand. As I also use FF can I clarify if I ungraded to the new version yesterday and have already run the updater, that the problem should not affect me?
     
  5. Jason_R0

    Jason_R0 Developer

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    The issue was very rare, which is why most people would never actually experience it. Thanks to someone emailing me their crash dump I could determine what was causing it, without actually being able to duplicate the same issue.
     
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