Cluster volumes and Eset make cluster not work

Discussion in 'ESET NOD32 Antivirus' started by HSChronic, Nov 18, 2009.

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  1. HSChronic

    HSChronic Registered Member

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    For some reason when I install NOD or Smart Security my cluster nodes stop working. I think this has something to do with the fact that the location C:\ClusterStorage isn't really a directory but a redirected volume to a folder. If I install NOD32 i can still connect to the server and it seems like it working fine, but when a service queries the node to see if the volume is available it hangs. I thought about adding the location c:\clusterstorage\*.* to exceptions but when I try in the program it freezes.

    Any other options for me? I disabled potentially unwanted applications too thinking that might help but so far it hasn't. I don't want to leave my nodes unprotected but with the way the software is configured (don't know if it is me and just a matter of unchecking something, or if it is a problem/bug with the software) I can't have a functioning cluster with either Smart Security or NOD32 installed.
     
  2. WayneP

    WayneP Support Specialist

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  3. MSmith888

    MSmith888 Registered Member

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    I have this same issue and tried the resolution posted above but to no avail. Cluster Shared Volumes works fine untill I install ESET. I'm then unable to offline my CSV/ Move to another node or access the C:\clusterstorage directory. Once I remove ESET all works fine. Any ideas?
     
  4. MSmith888

    MSmith888 Registered Member

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    I can get the cluster to work if I disable "real time file system protection" and "start real time files system protection automatically" this is obviously not an acceptable solution though.

    I have my quorum disk and the C:\windows\cluster directorys in my exception but I'm not sure if the real time file system protection takes these exceptions?
     
  5. lemongalaxy

    lemongalaxy Registered Member

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    Just experienced the same problem With a new Server 2008R2 Cluster and NOD32 4.0.474.

    NOD32 stops the cluster from working and reports loads of DLL problems in the logs. The server is configured with the recommended server configuration as linked in an earlier post.
     
  6. lemongalaxy

    lemongalaxy Registered Member

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    Any update on this? Has anyone tried version 4.2 yet?
     
  7. MSmith888

    MSmith888 Registered Member

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    Tried 4.2 and all appeared to be working but within a few hours got the same issue
     
  8. Marcos

    Marcos Eset Staff Account

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    I don't know if you have obtained the latest real-time protection driver from customer care which resolved the problem with clusters in our testing environment. If not, I could provide it to you along with the installation instructions if you want to.
     
  9. lemongalaxy

    lemongalaxy Registered Member

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    Thanks for the reply. I have logged this through our reseller but did not get a reply yet. Please can you supply the fix to me via email.

    Snipped: Personal email address removed to protect privacy.
     
    Last edited by a moderator: Apr 20, 2010
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