Hi there.... Not very happy at the moment as I've just had to spend 15 hours reformatting my hard drive and re-installing windows XP plus all my program files manually as your program did not help me. In fact it hurt me and rather than help me keep my system safe it's done just the opposite and has been as damaging as a virus - hence the reformat and reinstall of my whole system. Now let me explain. I had a stable system and wanted to clone my disk just to make sure I had a instant ready to go backup in the event of a sytem crash or falliure. So, I clone the main C: disk Here's how it went. Which disk do you want to clone. C: Which disk to you want to clone to. E: We need to remove the Partition. Press ok. yes, I pressed it on the E: drive we now need to reboot. Yes, are you sure, yes. sure do I did Reboot. waiting, waiting waiting. Nothing happend once past the windows splash screen. It just stayed blank. Tried to boot again. Still nothing. no problem I thought. Clone dose not work for some reason but I can just use windows repair and get the system back. Windows repair did not work either. So; the only choice I had was to go out and buy another drive and put windows back on again and then manaully copy over all my files like Outlook pst files and address books etc. It took 15 hours of hard work to get the system back. Now as you can imagine I've gone out and purchased Geni-Soft to do the back up which I've just done now but I would still like to be able to clone a disk once in a whlile To be honest I suspect the True Image software is a little too difficult for me to understand as I'm sure I did something wrong - though I did follow the instructions. Any help would be much appriciated. My instinct is the software maybe a bit buggy? Not sure. Anyway, at least it does not like my hardware or something - hence the way it failled.